Wren Kitchens

Reviews

• JG

  Jessica Goodwin

  Feb 5, 2026
  5.0
  Outstanding service from Wren Kitchens, and that is entirely thanks to my designer, Sef. He went above and beyond at every stage he has been incredibly polite, highly knowledgeable, and genuinely passionate about getting the best possible result. He took the time to fully understand my needs and worked tirelessly to design the perfect wardrobe layout for my space. He was never pushy when it came to deciding on the formation, instead giving me the time and space to make the right choice while offering expert guidance and reassurance throughout. Nothing was too much trouble, and the whole experience was completely stress-free. I was so impressed with the level of service that I immediately recommended Sef to my mum and dad. They have since booked and purchased their own wardrobe with him and also had an extremely positive experience. That alone says everything about the quality of service he provides. I wouldn’t hesitate to recommend Wren and especially Sef to anyone. Thank you for all your help, I can’t wait to see the wardrobes finally fitted and bring the design to life!
• DB

  dorina maria Buda

  Oct 22, 2024
  1.0
  Wren Bedrooms - Disastrous Sales Service Wren Bedrooms Colchester, Essex, especially the Mobile Design section - the home visits for measurements & design is disastrous. Shane and Joseph from the Colchester Mobile Design came to my place to measure & design my 3 bedrooms. Nothing much could be done, from their perspectives, for the master bedroom, and the spare bedroom. A decent design was offered for, the remaining, guest bedroom. Shane came late and unprepared, devices failing half way through his design. Kara - the store manager called, apologised and sent Joseph for a re-do of the home visit, and was offered a £200 voucher. After all sorts of other errors, I accepted an offer from Joseph, during my follow-up visit to the showroom. His sales skills are so inefficient that he failed to mention the validity of the offer, NEVER sent an email or made a call to remind of the timeframe left for the offer. I presumed that after the initial disaster home visit this would be a standing offer, and all efforts would be made to seal the deal and keep this customer happy. In the meantime I reached out to another Wren employee from the Kitchen section to make a phone appointment with Joseph to pay the deposit, as Joseph disappeared and did not engage with me anymore, but supposedly it was too late. Instead of accepting the deposit on the initial offer, he made another, higher offer on the same bedroom. I will make one last effort to transfer my business to Wren Ipswich, as Wren Colchester is AWFUL, badly run & managed; but if this fails I am giving up on Wren. I suggest people stay away from their tactics, they will engage mainly with the demographics that they like.
• KC

  Keith Chambers

  Aug 12, 2020
  4.0
  We are having Wren Kitchens provide our new kitchen for us to fit ourselves. The service we have had so far has been excellent and our designer, Sam Richfield has been very patient, helpful and professional through out. He even came in on his day off to sort out some changes we had made. It is an awkward kitchen. We now await the delivery of the kitchen mid September. Thanks again.
• OG

  Oliver Goldsmith

  Jan 3, 2019
  5.0
  Helpful, friendly staff using great design tools helped me achieve the perfect kitchen. Would highly recommend.

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