At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
Had the pleasure of meeting with Nikola, wren sales, designer, we we're made to feel very welcome, given a tour of kitchens & what we we're looking for, she was a tremendous help, always with genuine smile, eager to please. We are more than happy with our chosen kitchen & the design and are eagerly awaiting our move and the instalment of it. Thankyou to the whole team
JM
Jeff M.
Aug 1, 2026
1.0
The showroom and staff were excellent. Unfortunately, even though we have yet to receive a single item, it has gone downhill from there. You need to read and understand every word of the massive document pack that is your contract. The small print is everything. You also need to understand what you are paying for. A 'fitted kitchen' does not include making good the plaster on the walls, or painting anything - separate and added cost. It doesn't include installing or moving any wiring - separate and added cost. It doesn't include moving any plumbing - separate and added cost. etc.
The worst was phoning 'customer service' to determine who was responsible for ensuring any battens and bases for the worktop were to specification (otherwise worktop doesn't get fitted). I still don't know, as the heavy-accented guy on the phone kept insisting, rudely, that I answer 'yes' or 'no' as to whether I wanted the wardrobes. There WERE NO WARDROBES, but he couldn't understand this so I had to hang up. TERRIBLE.
Currently no idea of delivery, no idea of fitting, no idea of responsibility, and nobody to phone when things go wrong. Very stressful. Wish I'd never heard of Wren.
JW
Janet Wells
Jul 15, 2026
5.0
Saw Olly and he was really good and my kitchen is going to be great
RG
richard goodchild
Mar 15, 2026
1.0
Do not buy any products from this company they do not treat people well avoid like the plague...
VS
Vicki S
Mar 7, 2026
5.0
Had 2 kitchens to design. Mine and a rental property, different spec for both. Made it easy, vision for my kitchen transformed in front of my eyes and Tim understood the spec for a rental with limited scope within the room and created the kitchen beautifully.
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Is the Wren kitchen design service free?
Yes, Wren offers a free, no obligation design package worth up to £200, including a home survey and a 3D kitchen plan.
How long does it take to receive a kitchen after ordering from Wren Kitchens?
Once your order is placed, Wren aims to deliver your kitchen within four weeks.
What should I do if I receive damaged or missing items in my Wren order?
Report any damaged or missing items through your Wren account on their website or app; replacement lead times can be up to 10 days.
Who do I contact if an appliance from Wren Kitchens is faulty?
For faulty appliances, please contact the manufacturer directly as the warranty is held with them.
What payment methods are accepted at Wren Kitchens in Poole?
Wren Kitchens accepts all major credit and debit cards including Visa and Mastercard, as well as cash, cheque, and BACs.
Do I need to book an appointment before visiting the Wren Kitchens showroom in Poole?
No appointment is necessary as there is always an advisor available, but you can book one online if you prefer.
What are the opening hours for Wren Kitchens in Poole?
Wren Kitchens is open Monday to Friday from 9:00 to 20:00, Saturday 9:00 to 18:00, and Sunday 10:30 to 17:00, with extended holiday hours on specific dates.
Are Wren Kitchens in Poole wheelchair accessible and do they offer free Wi-Fi?
Yes, the showroom has wheelchair accessible parking, entrances, seating, restrooms and offers free Wi-Fi to customers.
Which nearby stores can I visit along with Wren Kitchens in Poole?
Nearby you can find B&Q Poole, ALDI supermarket, TradePoint Poole, and Tesco Click+Collect, which offer complementary shopping options for home improvement and groceries.
What nearby dining options are available near Wren Kitchens Poole?
After visiting Wren Kitchens, customers can enjoy meals at nearby restaurants like Toby Carvery, Fleets Bridge, and Top Nosh burger restaurant.
Is there convenient transportation or parking near Wren Kitchens in Fleetsbridge, Poole?
Wren Kitchens is located in the Retail Park at Fleetsbridge with ample parking; nearby is the bp Pulse EV charging station for electric vehicle users.
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