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Wren Kitchens

3.9
(61 reviews)

Business Details

+44 1913 810029
https://www.wrenkitchens.com/

About

Kitchen RemodelerKitchen Supply StoreWren Kitchens Limited
At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Wren Kitchens
Unit 3 Durham City Retail Park,, Durham, DUR
DH1 2RP, United Kingdom

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:30 AM - 5:00 PM
10/14/20269:00 AM - 8:00 PM
10/28/20269:00 AM - 8:00 PM
11/11/20269:00 AM - 8:00 PM
11/30/20269:00 AM - 8:00 PM

Reviews

3.9
61 reviews
5 stars
41
4 stars
4
3 stars
0
2 stars
2
1 star
14
  • RA
    Robert Allinson
    Sep 22, 2026
    5.0
    Brilliant from start to finish. Adam Gregory is the man to see if your going there.
  • RC
    Roy C
    Jul 30, 2026
    5.0
    Bought my new wardrobes and chest of drawers from Tom at the Durham store. He was very knowledgeable and helpful in choosing my bedroom design and colour of fossil grey. Delivery was a concern as the main chest of drawers was damaged when it was being loaded onto the delivery vehicle. Customer Services soon arranged for a replacement to be sent and John, the Wren installer rearranged the installation date to make sure everything had been delivered. John, the installer was excellent and built a lovely new bedroom suite.Great service thank you.
  • SJ
    Samantha Jackson
    Jul 24, 2026
    5.0
    Thomas was really helpful and patient. We knew what we wanted and listened to our ideas and went above and beyond to get what we wanted. The quote given we were very happy with!
  • JB
    Jason Barnes
    Jun 17, 2026
    1.0
    Disgusting service,we ordered our kitchen in January this year,and due to the incompetence of the store,warehouse and customer service our kitchen is still not installed. They managed to lose the flooring.We have got to wait another fortnight before it's even delivered.I informed the store about this last Friday and only got a reply 104 hours later.What a joke.The kitchen what as been installed upto now by the installation team is first rate,but the store and customer services would struggle to get a job in a circus.
  • JH
    Jaycie Halliday
    Jun 1, 2026
    1.0
    Absolutely disgusted by the way we were treated today. Me and my friend walked into the showroom and were immediately stopped by a bald member of staff sat on the front desk who told us we couldn’t come in without an adult. We explained that we are 18 and 19 years old, so we are adults, but instead of apologising, he continued making comments that made us feel like we weren’t welcome because we didn’t look like people who would buy a kitchen. The whole interaction came across as judgmental and incredibly rude. We were made to feel unwelcome from the moment we walked through the door and essentially felt pushed out before we’d even had the chance to look around. It’s shocking that customers can be treated this way based purely on assumptions about their age and appearance. Needless to say, we left and won’t be returning. Customer service costs nothing, and nobody should be made to feel unwelcome just because they don’t fit someone’s idea of what a customer should look like.

Frequently Asked Questions About Wren Kitchens

Is a Wren kitchen design service free?

Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.

How long does it take to get a Wren kitchen?

Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.

Brand Certified Facts from Wren Kitchens

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Certified October 11, 2026Yext Knowledge Graph
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