At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
The first part of design was good. But come to the products are very poor. My kitchen island end panel is 720 but they send me a 850 one and expect my Builder to cut it in right size, however after cut definitely you will see the broken line. Wren kitchen customer Service said that is how it will be.
I ordered a display cupboard with a glass door however the cupboard comes with light grey colour edge despite all my kitchen units are Cream Matt. Wren Kitchen customer Service explained that because it’s come from different range so they can’t do anything about it.
I asked if I can get some cream Matt colour paint to paint over them by myself, no reply.
Some part of units were not delivered at first time, took me a couple of times to chase them.
Overall, stressful and disappointed. Won’t recommended.
PS
Patricia Steele
Sep 1, 2026
5.0
Willow was outstanding in the time and care she took designing our kitchen. We would highly recommend
EH
Emma Harvey
Aug 21, 2026
3.0
Poor aftercare service. Not had our kitchen fitted for a year yet and flooring is lifting and splitting. Contacted showroom who gave us number for flooring company (floor is under warranty) company promised call back twice, they have not. Emailed our contact at showroom again to say not heard anything from flooring company, now being ignored by showroom, Poor aftercare service from both.
TH
terence howes
Aug 8, 2026
5.0
New fited wardrobe and chest of drawers.
Very professional and knowledgeable.
SF
Steve Flack
Jul 30, 2026
1.0
Awful dates given for fitting lost or forgotten come to meeting fitters they given the wrong dates and be prepared to pay extras to have your kitchen fitted for eg they will take your existing oven out but want money to put it back in I had to call the designer several times and got no answers . And they use subcontractors so they don't have any control if they decide to not to fit your kitchen for you and charge a fortune 4 k to dry fit your kitchen in 5 days plus all the extra charges plus the subcontractor attitude for eg if u don't have new plumbing under your sink and we get a leak that's your leak not ours and my house is only 25 years old they pressure u into do what they say I said I am not a cash cow for your subcontractors the fitting of the kitchen would of been approximately 50% the cost of the kitchen. Not the experience I thought I was getting
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
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