Huws Gray Rhuddlan

Reviews

• IB

  Ian Brown

  Jul 20, 2026
  5.0
  Called in to buy some roofing batons to build a fence, I was served by a young lad called Ben he listened to what i wanted and what I intended to do with it and directed me to a more suitable product with a better finish, it was cheaper than the product I asked for. Helped me select the fixings and arranged delivery for the next working day. Great product knowledge and customer service. Many thanks 👍
• GE

  Garan Eccleston

  May 8, 2026
  5.0
  Very helpful staff and found what I needed without drama and a good price.
• DS

  Debbie Sweeney

  Aug 18, 2025
  5.0
  We used Huws Gray in Rhuddlan for a big garage ten years ago and are currently using them for our lean-to project. We are exceptionally happy with the personal, friendly, flexible, and helpful experience we receive from Liam and his team. We highly recommend this branch; not all Huws Gray branches are the same, Rhuddlan gets the top rating from us! We made a huge error when ordering several hundred bricks which had to be delivered from different branches and managed by Rhuddlan. Liam and Ben were fantastic at sorting it out and arranging the correct order to be placed, collecting and refunding ones we did not want at the end. It was totally our mistake Huws Gray were understanding and sorted it for us. We had a situation where a different branch had not put our order on the delivery truck to go to Rhuddlan even though it was on the pick-up list and we needed it urgently to avoid delaying the builder. Jack, Ben, and Liam came up with a solution and we got what we needed on the original delivery date. You can only truly measure great customer service when something goes wrong. The way a supplier deals with problems is how I measure service. I will always recommend and are loyal to suppliers who resolve issues effectively, care and take ownership. It is rare to experience personable, responsive, and flexible customer services in today's world, so it is refreshing when you experience it. As a customer services business trainer, I admit I have high expectations so when I do get first class service I shout about it and recommend suppliers to other people. It is always a joy to come into your branch. Keep up the great service and experience! Thanks for all your help. PS - For people looking for porch ideas we decided to go for tumbled brick columns verse oak, a lot cheaper and it will have more longevity.
• MB

  malcolm barrett

  Apr 4, 2025
  5.0
  Needed some fencing for my caravan plot next to there yard, very helpful and when I asked about borrowing a truck to wheel the 3 panels round they said no bother and carried them round for me. That's service with a smile. Thanks.
• KD

  K20. Dave

  Oct 4, 2024
  5.0
  Ive been using huws gray rhuddlan for some time now and could not be happier with their level of service and quality, I am a very happy customer of Huws gray

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