At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
Such an easy process, you get a full virtual view of your potential kitchen with a massive range of styles to choose from.
Are designer Dan was great and full of knowledge which helped us create our vision and bring it to reality.
CG
Chris Gowen
Sep 11, 2026
5.0
We are very pleased with our kitchen that was installed earlier this year. Our designer, Daniel Russell, had been very patient with us and was able to help to design a kitchen that looks fantastic in our cottage. We have booked to go back to see Danny later this month and design a new utility room.
SP
simon parker
Sep 10, 2026
5.0
Fantastic experience from start to finish made that way with Daniel Russell whose experience helped with a lot of decisions, he is very knowledgeable and friendly. We have used him in 4 kitchens now and can’t fault him in any way.
If anyone needs a new kitchen or fitted bedroom ask for Daniel at the Chester showroom.
HN
Haulwen Nicholas
Sep 9, 2026
3.0
Daniel Russel at Wren was very helpful in designing a kitchen that was within the budget we required and worked with us to get in budget and gave us tips on how to keep the cost down. The team came out and measure our kitchen. and we went to the Chester showroom to plan the kitchen which was on a tight budget.
We had some building delays which meant we had to delay delivery which was fine.
One unit was very badly damaged and we were able to request a replacement swiftly, it would be better if they took the damaged unit back as it was a problem for us to then have to dispose of it.
We purchased the ready assembled units which was really good.
The kitchens themselves are good though overly complicated in some of their design areas like wall fixings compared to other companies. We need up replacing some of the Wall fixings as the WREN ones did not feel adequate enough.
The instructions are poor. it assumes that you have access to the internet to use the QR code, but we were renovating a house so had no wifi and the mobile signal is poor, so we had to go and stand in the middle of the road to get the information. They give you a nice booklet with the layout but it doesn't have the instructions.
The sink was a German sink, so we did not realise this initially so we had problems fitting the waste pipes too it. We either needed to purchase an expensive UK to EU conversion kit which wasn't in stock anywhere, or as we did, just replace the plug hole in the sink with a UK one so we could get the pipes to fit (its literally mm difference but enough to cause leaks, we had a plumber look at this as well and he said he couldn't understand why they are supplying EU fittings, because to be honest we thought we were going mad with why it wouldn't fit).
other kitchens are easier to fit if doing it yourself.
LY
Lesley Yale
Sep 4, 2026
1.0
If a member of your family becomes critically ill and they've paid a deposit to Wren Kitchens they ask for a letter off the hospital to refund the money but when you give them the letter they refuse to refund the customer's deposit into their account. She's likely to be in hospital for over six months and will probably be going into a care home. They now want to see a power of attorney but this lady didn't make one as she was fit and healthy before this medical condition took over her life. All they want is the deposit back. Shame on you Wren !!
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Is the kitchen design service at Wren Kitchens free?
Yes, Wren Kitchens offers a free, no obligation design package worth up to £200, including a home survey and a 3D plan of your room.
How long does it take to receive a kitchen after placing an order with Wren Kitchens?
Once you place your order, Wren Kitchens aims to deliver your kitchen within four weeks.
Who should I contact if my Wren Kitchens order has missing or damaged items?
Report any damaged or missing items through your Wren account on their website or app; replacement items may take up to 10 days to arrive.
What payment methods are accepted at Wren Kitchens?
Wren Kitchens accepts major credit and debit cards (Visa, Mastercard), cash, cheque, BACS, PayPal, and Maestro.
Do I need to book an appointment to visit the Wren Kitchens showroom in Chester?
No appointment is required to visit the showroom, but you can book one online if you prefer personalized service.
What are the opening hours of Wren Kitchens in Chester?
Open Monday to Friday from 9:00 to 20:00, Saturday 9:00 to 18:00, and Sunday 10:30 to 17:00, with extended hours on certain holidays.
Does Wren Kitchens in Chester offer delivery services?
Yes, delivery services are available for your kitchen orders.
What nearby stores can I visit along with Wren Kitchens at Greyhound Retail Park?
Nearby stores include Sharps Bedrooms And Home Office Furniture, Harveys home goods store, and Pets at Home - Chester for pet supplies.
Are there dining options close to Wren Kitchens in Chester?
Yes, Frankie & Benny's restaurant and Greggs bakery are nearby where you can grab a meal or snack after your visit.
Can I find fitness facilities near Wren Kitchens in Chester?
PureGym Chester, a gym and sports venue, is located nearby for those interested in fitness activities before or after shopping.
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