Wren Kitchens

Reviews

• MP

  Mark PUTTERILL

  Apr 12, 2026
  1.0
  Most of my kitchen fitted, OK, and to plan, but I cannot give a higher score (1/5), as the conduct, performance and customer service of my Wren kitchen installer, Dan Jones, was abysmal! The Wren Fitter, did not complete all planned/signed work, even though he had been fully paid. Left me with little/no notice, that he wasn't going to complete the job, due to the distance (<40 mins <30 miles), which he had commuted no problem for 5 days, prior to being fully paid. He advised I should contact Wren Services myself, even though he had been paid to be a single point of contact. Wren Services, advised they couldn't complete the work, and gave me a refund for the final part(s), a refund for the Wren Fitters fee re the final parts(s) and some compensation for the extremely poor behaviour of the Wren Fitter. This is a knight-mare scenario for a new kitchen customer! Potential Wren customers beware!!! His poor customer service/professionalism has been escalated by Wren management who are investigating his awful behaviour. When you spend £20,000 to £50,000 on a Wren kitchen, including installation by a Wren Fitter, you do not expect this!
• MW

  Margaret Walsh

  Apr 6, 2026
  4.0
  I think that the Wren team are very professional and seem to know their products. We chose our kitchen, I hadn't completely registered how the cost for fitting worked but as the price total was within our budget it was fine. The fitters etc were really good at their jobs and it all went well. The range of products was good and I enjoyed choosing our products. We were well informed about delivery and timing of the kitchen. The wait was longer than we hoped but not unreasonable and once the date was set there were no hitches. I love the finished kitchen and am happy we chose Wren
• LB

  L B

  Feb 12, 2026
  5.0
  Great from start to finish. Dan Crawley was brilliant from the offset and really helpful throughout the process until the kitchen was built. Quality of the kitchen since living in it for a month is great too, exactly what we wanted!
• IP

  Imogen Perry

  Jan 16, 2026
  1.0
  Absolutely awful experience - avoid! We had a dreadful company come and fit our kitchen who did a very poor job (commissioned by Wren). Our plaster, paint work, light fittings, brand new carpet all ruined. House treated like a building site, rubbish left everywhere, artificial grass damaged. Kitchen faults were put right though still have holes inside our cupboards & gas doesn't always work/sometimes turns itself off still (after the job exploded first time using it due to a gas leak!). Wrens compensation - sent us someone to fix cupboards & handles plus refunded us £30 odd quid splashback & still expect us to pay full price despite us being out of packet having to pay out for plastering, decorator, electrician & new light fitting. Definitely avoid!

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