At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
Excellent experience from stepping through the door to the kitchen being completed. We were assisted by an amazing young lady called Amber. She was a superstar, so helpful and patient. Thanks Amber and Wren for making such it such an easy experience. The kitchen is stunning, with no issues whatsoever.
LA
Laura Alboni
May 16, 2026
5.0
I’m currently renovating my kitchen and, after visiting three other major kitchen retailers, I honestly thought they were all much the same — until I met Nick at the Newmarket branch of Wickes.
What an incredible experience.
My appointment was meant to last an hour, but Nick gave me so much of his time, patience and expertise without ever making me feel rushed. He went above and beyond to help me create the perfect kitchen, thinking of details I would never even have considered myself.
He cleverly maximised every inch of space without leaving awkward gaps or using fillers, and even suggested using a slightly curved unit near the window to bring more light into the room — such a thoughtful idea. He also spent ages checking appliance specifications on Bosch, AEG and other websites to make sure I chose the best appliances.
I have genuinely never experienced customer service like it. Nick is incredibly knowledgeable, talented, patient and kind, and he made what felt like a stressful renovation become exciting and enjoyable.
An absolute credit to Wickes — I cannot recommend him highly enough.
CH
Clare Haste
Apr 9, 2026
5.0
Maria was extremely helpful and went the extra mile to make the whole experience a pleasurable one. Would definitely recommend!!!
JP
Javi Palacio
Mar 21, 2026
1.0
They left the packagings on my garden and didn't care to pick it up. Called multiple times to different numbers. And nobody cared despite package removal being highlighted in the contract. Also one of the drawers catches and doesn't close well. Useless. Seriously.
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Is a Wren kitchen design service free?
Yes, Wren Kitchens offers a free, no obligation design package worth up to £200, including a home survey and a 3D kitchen plan.
How long does it take to get a Wren kitchen after ordering?
Wren Kitchens aims to deliver your kitchen within four weeks after you place your order.
Who should I contact if my order has damaged or missing items?
Report damaged or missing items through your Wren account on the website or app; replacement items have up to a 10-day lead time.
What payment methods does Wren Kitchens accept?
Wren Kitchens accepts major credit and debit cards including Visa and Mastercard, as well as cash, cheque, BACs, and PayPal.
Do I need to book an appointment before visiting Wren Kitchens showroom in Cambridge?
No appointment is necessary to visit, but if you prefer, appointments can be booked online via their website.
What are the opening hours for Wren Kitchens in Cambridge?
Monday to Friday 9:00-20:00, Saturday 9:00-18:00, Sunday 10:30-17:00, with special holiday hours on certain dates.
What services does Wren Kitchens offer?
They offer kitchen and bedroom design consultations, 3D planning, free home measure service, installation services, and finance/payment plans.
Are Wren Kitchens showroom and services accessible for wheelchair users?
Yes, the showroom has wheelchair accessible entrance, parking, elevator, seating, and restrooms.
What nearby stores can I visit along with Wren Kitchens on Coldhams Lane?
Nearby stores include TK Maxx, Homesense, Tile Giant, Johnstone's Decorating Centre, and Asda Cambridge Superstore, offering various home goods, furniture, and decorating supplies.
How can nearby places like TK Maxx and Homesense enhance my visit to Wren Kitchens?
You can shop for complementary home goods and furnishings at TK Maxx and Homesense before or after designing your kitchen at Wren Kitchens.
Is there a supermarket near Wren Kitchens for convenient shopping?
Yes, Asda Cambridge Superstore and ALDI are nearby, allowing you to combine your kitchen visit with grocery shopping.
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