Customer Service
Customers consistently praised the professionalism, knowledge, and helpfulness of the staff, particularly mentioning representatives like Miguel, Mark, and Rafael.
Quality of Work
Overall, customers were satisfied with the quality of roofing work performed, noting thorough inspections, timely completion, and excellent cleanup after jobs.
Communication
Many reviews highlighted the clear and effective communication throughout the process, with staff providing detailed explanations and updates.
Timeliness
Customers appreciated the promptness of service, with many noting that inspections and repairs were completed quickly and efficiently.
Mixed Product Feedback
While most reviews were positive, there were some concerns regarding specific product choices, such as mismatched roofing materials.