Window World of South Georgia

4.6
247 reviews
Window World

About

Window Installation ServiceDoor SupplierSiding ContractorRemodeling ContractorWindow SupplierRoofing Contractor
Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters and more. Contact us to schedule your free in-home or virtual quote today!

Location

Window World of South Georgia
1404 Gornto Rd., Valdosta, GA
31602, United States

Hours

Reviews

4.6
247 reviews
5 stars
203
4 stars
22
3 stars
5
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Communication Issues

Customers frequently reported poor communication between sales and installation teams, leading to misunderstandings and delays.

Installation Quality

While many customers praised the professionalism and efficiency of the installation crews, there were also complaints about incomplete work and lack of cleanup.

Product Satisfaction

Overall, customers expressed satisfaction with the quality of the windows and doors installed, noting improvements in energy efficiency and aesthetics.

Timeliness

Several reviews highlighted delays in project completion and installation timelines, with some customers waiting longer than expected for their orders.

Customer Service

Mixed feedback on customer service, with some customers appreciating the responsiveness of certain staff members while others felt ignored or received inadequate support.
  • PB
    Patricia Barrineau
    Nov 5, 2025
    5.0
    They came when they promised they would and I received periodic updates before installation which was a smooth process. They remeasured before any existing windows were removed to make sure everything would fit. Everything was cleaned up before they left.
  • JM
    Joseph Melanson
    Nov 3, 2025
    5.0
    The windows were installed in just one day. I am very happy with the new windows. They make a big difference in the appearance of the front of may house.
  • LF
    Logan Frazier
    Oct 21, 2025
    1.0
    Let me start by saying I would not even give one star if I had the option. We signed a contract with Window world in November of 2024 after Helene. We were very gracious in letting them take their time because so many other homes had been effected.We understood there were others in the community that were worse off and allowed them to take their time. Brandon was the sales person and seemed very helpful from the beginning. I made it very clear from the beginning that there were two concerns I had. First I want all of the rotten and soft Masonite removed and new wood installed. Second I wanted him to make sure to stay apart and see the job to completion. Fast forward to July 2025. They start the install with a crew that has been subcontracted out and does not know any of the initial request. The crew arrives and does not remove any of the rotten Masonite and Window world did not pull a local permit. The contract clearly stated they were charging me for a permit and additional built in for wood replacement. I had to request a permit be pulled and then upon completion had to educate them on calling an inspector to come and check the site. However, due to them pulling the permit late they failed the inspection. The inspector could not see under the vinyl siding. Cody assured me he would let me know when they came up with a solution. He has not responded even though I have attempted to call him. It is currently October 2025.PLEASE DO NOT USE Window World in Valdosta. There is no telling how many people they have charged for a permit and never pulled in Lowndes county. Also, they do not communicate from sales to installers and will not live up to the standard you set in the beginning. Brandon did not stay involved and was a typical sales person. Quick out the gate and slow to finish. They will fail an inspection and leave you high and dry. Highly do not recommend using them. The only positive part of the experience was the installers. John and his crew were very kind and professional. I wish we would have met them before we did business with Window World. Edit:In response to owner. Further proof that you don’t know what’s going on with your employees. Ask any of the above mentioned employees and they know exactly who I am. Your communication across the company seems to be severely lacking.
  • CH
    Cindy Hitt
    Oct 20, 2025
    4.0
    The installation process was great. The workmen were polite and professional. They did a great job cleaning up after the installation. It has been almost 6 weeks since the installation and we are still waiting for someone to come back and fix a torn screen that we found over the weekend after the Thursday installation.
  • CW
    Chad West
    Oct 7, 2025
    5.0
    Awesome service and very polite and knowledgeable installer

Frequently Asked Questions About Window World of South Georgia

What types of Payment methods & Financing do you offer?

We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.

Will the replacement windows be installed from the inside or outside?

The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.