Southern Home Creations LLC

Reviews

• KB

  Kimberly Bertrand

  Apr 6, 2026
  1.0
  It’s easy to give a company 5 stars after a smooth initial experience. But what TRULY defines a business is how they stand behind their products when things go wrong ...that’s where integrity shows. I wasn’t planning to use Southern Creations for the premium garage door in my custom build. I already had a competitive quote for the same door & Liftmaster motor from a highly regarded company. My builder convinced me otherwise, saying Southern Creations would match the price & that he’d used them on every build. Only after installation did I learn how they “matched” the price ...by quietly substituting an inferior Genie motor with plastic parts without my knowledge or consent. And I was charged $925 for it - nearly double the retail cost. Within six months the Genie needed repairs. Just after the 12-month mark, the motor unsurprisingly failed again. Southern Creations’ response? At first it was "too bad you're out of warranty" - until I contacted Genie myself to dispute that. Now it's pay $1,050 for the Liftmaster motor I had originally requested. TWO motors, over TWO THOUSAND DOLLARS, in less than TWO YEARS. That's their solution. Their website claims they “go the extra mile to stand by their work and their promise.” That hasn’t been my experience nor that of my two neighbors, who also had to replace their Genie motors installed by Southern Creations within two years. Integrity isn’t about what you say on your website. It’s about what you do when no one’s watching. And on that front, Southern Creations fell far short.
• YG

  Yhanea Gregory

  Mar 24, 2026
  5.0
  Jason was amazing! He went above and beyond to help me with my garage door needs! Thank you so much!!!
• RJ

  R Pryor Landrum Jr.

  Mar 23, 2026
  5.0
  I had a spring pop while I was out of town. They were there the next day and had it replaced in no time. Super friendly and fast.
• BD

  Bryan Day

  Mar 19, 2026
  5.0
  Southern Homes Creations has done garage door repairs and an opener installation for me. They have always exceeded my expectations. They are prompt, courteous and professional. The owner is responsive and easy to work with. Their technicians are friendly and do a fantastic job. I would highly recommend to others.
• JJ

  J. Jump

  Mar 13, 2026
  5.0
  Southern Home Creations installed three new garage door openers at our home. They previously performed tune-ups and repairs. They provide quality, affordable service. We highly recommend them - whether you simply need a service appointment or are looking to upgrade your opener or garage door.