Business Details
About
Garage Door Supplier
Focus Garage Door & Service provides garage door springs, garage door motors, and garage doors to the metro Atlanta area and surrounding communities.
Location
Hours
Reviews
4.9
148 reviews
5 stars
142
4 stars2
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the promptness, professionalism, and friendliness of the technicians, particularly highlighting Connor and James for their exceptional service.
Honesty and Fair Pricing
Numerous reviews emphasized the company's honesty in pricing and avoiding unnecessary upselling, with many customers noting significant savings compared to competitors.
Quality of Work
Customers frequently commented on the high quality of repairs and installations, with many stating their garage doors functioned better than before after service.
Response Time
The business received positive feedback for their quick response times, often providing same-day service for urgent repairs.
Warranty Issues
A few reviews raised concerns about warranty claims and billing discrepancies, indicating a need for improved communication regarding charges.
- EBErin Leigh Boyd2 days ago5.0Focus Garage is a lifesaver. When my Garage Door hit a box of Christmas items and came off track on a Sunday, he was at my house in 2 hours. Lucas was able to quickly assess the problem and fix it. He’s not interested in trying to spend my money or up charge me, he just wants to do right honest work and I appreciate that. I would absolutely recommend Focus Garage and have already stored their contact information in my phone for later use.
- NJNichal Johnson6 days ago5.0Called Connor yesterday to see if he could come out to my property and get my motor fixed. We agreed upon a time yesterday he was here right on time this morning thank you very much. Focus garage
- SRS RogersJan 6, 20265.0Connor came to my property this morning and let me tell you about the amazing customer service!!! He didn’t over he didn’t even . We fixed what was needed,got my doors working and thank you guys very much
- TJTanya JangDec 27, 20255.0Conner came out next day when he said and was very professional. I had big company come out and quote me exorbitant price for doors. Saved over $200 with one call and got tips how to keep new springs for longer. Enjoyed the professionalism and speed. Very happy with service provided
- ASANTONIO ALEXANDER SRDec 20, 20255.0I normally dont write reviews but here goes. I called Focus Focus Garage Door & Service to install my Mother's garage door opener. Connor was a bundle energy that was needed to finish off my Mother's project of remodeling her home. Connor came out and installed, adjusted, and tinkered with the whole garage door to get me right. He made the installation simple. He knew all the in and outs of the garage door industry. I would recommend Connor and his team for any job across the state of Georgia and beyond. If you need garage door installation or service for your garage door give Connor and Focus Garage Door & Service team a call they will put in the game at a great deal. Antonio Alexander Sr.
Frequently Asked Questions About Focus Garage Door & Service
What types of garage doors do you service and repair?
Our expertise covers all major garage door types, including sectional, roll-up, tilt-up, and custom doors. We're equipped to handle any brand or style you may have.
Do you offer emergency garage door repair services?
Indeed, we provide round-the-clock emergency repair services to ensure your garage door remains safe and operational at all times.
How quickly can you respond to a service call?
We typically handle most service calls on the same day. For emergency repairs, we prioritize immediate response times.
What are the signs that my garage door needs repair or replacement?
Be alert for signs such as unusual noises, sluggish or uneven movement, broken springs, or improper closing. If you observe any of these issues, we recommend contacting us promptly.
Do you provide warranties on parts and labor?
We certainly do. Our services come with warranties on both parts and labor for your assurance. The specifics may vary depending on the service, so please inquire for detailed information.
Can you help with garage door opener installation or repair?
Certainly. We offer installation and repair services for all major garage door opener brands, including modern smart openers with Wi-Fi capabilities.
How much does a typical garage door repair cost?
Repair costs vary based on the specific issue. However, we always provide transparent, upfront pricing without any hidden charges. We encourage you to contact us for a complimentary estimate.
Do you offer maintenance plans for garage doors?
We do offer cost-effective maintenance plans designed to keep your garage door in optimal condition and prevent expensive repairs down the line.
Can you replace broken springs, cables, or rollers?
Absolutely. We specialize in the swift and safe replacement of worn or damaged components, including springs, cables, and rollers.
Do you install new garage doors, and what brands do you carry?
We do install new garage doors. Our selection includes high-quality doors from reputable brands, offering a range of styles and materials to complement your home.