Many customers praised the professionalism, knowledge, and friendliness of the technicians and sales representatives.
Installation Quality
Several reviews highlighted the efficient and thorough installation process, with technicians completing jobs quickly and effectively.
Communication Issues
Some customers expressed frustration with communication, particularly regarding follow-ups and service agreements.
Pricing Concerns
A few reviews mentioned dissatisfaction with pricing, citing instances of perceived overcharging or price gouging.
Overall Satisfaction
Despite some negative feedback, many customers reported positive experiences and expressed a willingness to recommend the company.
DR
Dillard Roberts
2 days ago
5.0
Your team came on time they’re very courteous and professional very respectful and they complete the job very fast even in this rainy day and everything is working like it should
JH
Jewel Hall
4 days ago
5.0
Jeremiah did a wonderful job servicing my Furnace. He was very helpful in explaining what needed to be done to fix my furnace.
He installed my blower fan and I had heat within 30 minutes of the installation.
Thank you Jeremiah!
JG
Jennifer Gevry
Jan 16, 2026
5.0
We had a great experience with our sales rep Alex. He was very knowledgeable and gave advice and suggestions that were actually realistic and helpful. The guys that came out to install our AC unit were very professional and friendly. Very respectful to our home, left no dirt behind and no scratches on wood floor while moving around the heavy equipment. Would definitely recommend this company!
MM
MrFreeze6
Jan 16, 2026
5.0
Damian was extremely knowledgeable and solved the issue I had with my heating system very quickly. Great service
RH
Robin Harmen
Jan 13, 2026
5.0
Just moved in to our home just to find the hot water heater decided to break down, called cool air and they came out immediately, replaced everything and quickly, their guy was professional and courteous and even cleaned up after everything, was extremely happy and decided immediately that the central air conditioning and furnace all needed to be replaced and two days later had the whole system replaced, they are top notch and we would highly recommend this company and use them for all their services
Frequently Asked Questions About Cool Air Mechanical & Plumbing
What are the business hours for Cool Air Mechanical & Plumbing?
Cool Air Mechanical & Plumbing is open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 5:00 PM, and closed on Sundays.
Where is Cool Air Mechanical & Plumbing located?
It is located at 6620 Bay Cir Suite 100, Norcross, GA 30066, USA.
What services does Cool Air Mechanical & Plumbing provide?
Cool Air Mechanical & Plumbing offers HVAC contracting services.
How can I contact Cool Air Mechanical & Plumbing?
You can call them at +1 470-568-3264 or email info@770coolair.com.
Since when has Cool Air Mechanical & Plumbing been in business?
Cool Air Mechanical & Plumbing has been established since 2010.
Does Cool Air Mechanical & Plumbing have an online website?
Yes, their website is https://www.770coolair.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp.
Are there hotels nearby Cool Air Mechanical & Plumbing for customers visiting from out of town?
Yes, there are several hotels nearby including Extended Stay America Suites Atlanta Norcross Peachtree Corners, Marriott, Extended Stay Hotels, Studio 6 Suites Norcross-Ga, and TownePlace Suites by Marriott Atlanta Norcross/Peachtree Corners, which offer convenient accommodations for visitors.
What nearby automotive services can assist customers visiting Cool Air Mechanical & Plumbing?
Nearby automotive services include U-Haul Neighborhood Dealer for truck rentals, Autofocus Atlanta .com for car sales and accessories, and Food Trucks Unlimited for automotive and truck repair services.
Are there nearby places for home improvement or hardware supplies around Cool Air Mechanical & Plumbing?
Yes, nearby places include Content Recovery Specialists (CRS) of Atlanta for damage restoration and home improvement supplies and Drillco Tools for hardware and building supplies.
Are there any community or medical services near Cool Air Mechanical & Plumbing?
Yes, Hope at Home and Pajunk Mecial Systems L.P. are nearby providing community services and medical supplies.