Lumber Liquidators

Reviews

• RM

  Roy Mcilwaine

  Nov 16, 2022
  5.0
  Great customer service and good selection of flooring.
• AB

  Amanda Burdette

  Oct 14, 2022
  5.0
  They were very helpful! When I had extra material from my recent floor installation, they gladly refunded my money for the materials.
• AW

  Allen Williamson

  May 14, 2021
  5.0
  Got such a fantastic deal and fast service. Very experienced in flooring
• LM

  Leo Miele

  Mar 3, 2021
  5.0
  I'm 67. As you get older certain things become more important, things like: 1) EASE OF DOING BUSINESS.Hassan made the whole experience pain free. He had all the answers, was extremely patient and didn't try to upsell me.I asked a question a got a straight answer...I like that. 2) NO SURPRISES. Hassan explained when it was going to happen, how it was going to happen and why it was going to happen....and that's exactly what happened...no surprises, a very big deal. 3) PRICING. I shopped 6 stores. Hassan got me, by far the best price. 4) QUALITY OF WORK. Carlos's crew showed up on time, was totally professional and did AN INCREDIBLE JOB.Attention to detail was fantastic. Simply put, the job could not have been done any better. 5) FINAL RESULT. I'm one very happy camper. The flooring opens up the whole house AND NO MORE SHAMPOOING THE CARPETS!!!!! I have 2 dogs and cleaning the floor is a piece of cake, The vinyl flooring is waterproof, doesn't scratch, looks great and is basically maintainence free Take it from me, DON"T GO ANYWHERE ELSE, you'll be glad you did, Leo Miele March 3, 2021
• TB

  Terri Baily

  Oct 7, 2014
  1.0
  I had a Bamboo floor put in in June. The products were all purchased at this store and the Home service store, which the store recommended, put in the floor. A couple of months later the floor started to buckle and come up. The installers came back and thought it was a moisture problem, something leaking like the dishwasher sink etc. I hired a contractor to determine if in fact there was anything leaking. He determined there was no leaks and the floor or glue was defective. He pulled some of the floor up and there was no glue adhering to the wood. I took a sample to the store but they said the corp. office deals with this. The corp office will not back their product and tells me that it isn't the wood. I am now stuck hiring another company to tear out the floor and replace it then going to court to get my money back. The 30 yr warranty they brag about is not even good for 2 months!!