Window Installation ServiceWindow SupplierDoor SupplierSiding ContractorHome Improvement Store
Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters and more. Contact us to schedule your free in-home or virtual quote today!
WW is wanting me to commit $6K (50% of the project) without any installation commitment from WW? No thanks. I've been down that road too many times. Once some suppliers get your deposit, they take their sweet time getting to you along with their 11th hour postponements.
I have elected to hire a different supplier who has given me a reasonable schedule.
Good luck with your business model.
RT
Robert Thomas
May 16, 2023
1.0
For the record I have not used this company. In the near future I’m going to need to replace all the windows in one of my houses & I’m doing my research. As a precaution I always start with the negative responses first when ready online feedback. I’m always interested to read how companies handle customers that provide negative feedback. Are they considerate, are they fair, & are they respectful? Businesses cannot please everyone, but their customer responses in a public forum can be all of those things. I also feel that businesses should do things to earn customer’s business upon their initial meeting and during the project phase. I expect your representatives to dress & look appropriately during our initial meeting, I expect to be given a well explained estimate, I expect for the project manger to call me weekly even when there is no work being done because of delays. AND I expect respectful communication. Reading the responses you’ve posted to your customers has made my decision very easy.
WH
William Hensley
Sep 8, 2019
5.0
Mark gave us excellent service and completed the job ahead of schedule
JT
Jimmie twoshoes
Feb 28, 2018
1.0
Salesman ordered the wrong windows, I got stuck with wrong windows and they failed within a year. I tried talking with Office Manager she told me well you signed the order How was I suppose to know what the order numbers meant? talked WITH home PRO THEY COULDN'T EVEN GET THESE PEOPLE TO DO THE RIGHT THING AND GIVE THE RIGHT WINDOWS...
Frequently Asked Questions About Window World of Augusta
What does "Any Size, Installed" mean?
The term "Any Size" refers to any size replacement Double-Hung window our manufacturer will construct. Currently this is a minimum width and height of 15" X 26" and a maximum of 48" X 78". "Installed" refers to the removal of a basic Double-Hung wooden window and installing your new Window World replacement window, using the existing wooden stops.
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
I'm overwhelmed by all the industry jargon. What do these words mean?
At Window World, it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're in the home, but we also like to make definitions available in advance. If there are any concepts you'd like to read up on as you research your options, feel free to download our Industry Terms document.
What does "Any Size, Installed" mean for your windows?
"Any Size" indicates any replacement Double-Hung window our manufacturer will build, ranging from 15" X 26" to 48" X 78". "Installed" means we remove your old basic Double-Hung wooden window and install the new replacement using existing wooden stops.
What payment methods and financing options are available at Window World of Augusta?
We accept American Express, Cash, Check, Discover, Mastercard, Visa, and offer financing options subject to approved credit, which can vary by promotional period. Please contact us for the latest details.
Are replacement windows installed from inside or outside?
Most replacement windows are installed from the outside, but if necessary, installation can be from the inside. Your installation expert will assess and explain the best approach for your home on the day of installation.
Does Window World of Augusta install windows year-round and will I lose much heating/cooling during installation?
Yes, installations occur year-round. Typically, installation takes one day and crews replace windows one at a time, minimizing heat or cooling loss. Energy savings over time outweigh any minor temporary loss during installation.
How can I prepare my home before the window installation?
Remove curtains, blinds, and any window treatments. Security sensors should be deactivated by your security provider. Provide a clear path to the windows by moving furniture and remove wall decorations near windows to avoid damage.
How long does it take to receive and install replacement windows?
Each window is custom-built, so manufacturing times vary. Installation usually takes about 30 minutes per window. Additional time is needed for trim and cleanup, with most jobs completed in a single day.
What warranty coverage do Window World windows come with?
Our windows and patio doors come with a manufacturer's lifetime limited warranty and a repair labor guarantee valid for as long as you own your home. Contact us or visit our warranties page for more details.
What happens to my old windows after installation?
We remove and properly dispose of your old windows after installation. If you prefer to keep them, please inform the installation crew upon arrival.
Are there any nearby places I should know about when visiting Window World of Augusta?
Nearby you can find Southland Distribution and Sales, offering dental and pharmacy services; The Prather Company, a local real estate agent; and All Weather Heating and Cooling, providing HVAC services. These can be convenient spots if you need related services before or after your visit.
What amenities are near Window World of Augusta that visitors might find useful?
Nearby amenities include Enmarket convenience store and gas station, ALDI USA grocery store, and multiple automotive services like Jiffy Lube and Augusta detail automotive excellence, offering options for food, supplies, and vehicle care during your trip.
Are there home improvement related businesses near Window World of Augusta to assist with further projects?
Yes, nearby you will find The Glass Store and Southern Lighting Gallery for home improvement needs, and Overhauled Garages for contractor and installation services, providing complementary support for your home projects.