Business Details
About
Elevator Service
TK Elevator is one of the world’s leading elevator companies in service, repair, modernization and new construction, ensuring high levels of customer service globally from our extensive network of about 1,000 locations. TK Elevator became independent after separation from the thyssenkrupp group in 2020. The product portfolio ranges from standardized elevators for low-rise commercial buildings to highly customized solutions for skyscrapers. TKE – move beyond.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
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- CHChristina HutchinsonMar 2, 20231.0Horrible Service. They never keep you updated with an ETA of service. If a tech isn’t available during the normal office hours then they won’t tell you and you will have to go without an elevator until the next day unless you want to pay for overtime hours. Sick right? They’ll rather you have an elevator down until the next day unless you pay more money even though you notified them during the normal hours. Then they (Chris) lie and say they’ll give you the overtime tech for free and still never have the tech come and service the elevator. Honestly just poor customer service and they lie and spin you in circles just to get you off the phone. Not to mention the first representative hung up the phone on me and I had to call back. Then they lied about sending a tech. Just one of the sickest things I’ve experienced when they could have just updated me earlier in the day and not 10 hours later when I had to call for the update after I requested to be notified. The result was an elevator down for the next 24 hours after Chris lied about sending an overtime tech at no charge and unhappy residents because of the worst customer service experience TK Elevator has provided.
- ADAntyon DavisMay 21, 20205.0LOVE IT !!!! The people there are So Nice and Professional !!!!!
Frequently Asked Questions About TK Elevator Atlanta
Can TK Elevator repair and maintain any brand of equipment?
YES. TK Elevator can maintain and repair any brand of elevators or escalators, any place at any time.
How can I get a quote for a service agreement on my elevators/ escalators?
Visit our contact us form to be connected to a sales representative at your local office. https://www.tkelevator.com/us-en/service-areas/ga/atlanta
Can TK Elevator repair and maintain any brand of elevator or escalator?
Yes, TK Elevator can maintain and repair any brand, anywhere and anytime.
How can I get a quote for a service agreement on my elevators or escalators?
You can visit the contact form at https://www.tkelevator.com/us-en/service-areas/ga/atlanta to connect with a sales representative at the local Atlanta office.
What are the working hours of TK Elevator Atlanta?
TK Elevator Atlanta is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Does TK Elevator Atlanta offer support outside of regular business hours?
Yes, 24/7 support contracts are available for elevator services.
Where is TK Elevator Atlanta located?
The office is located at 3005 Chastain Meadows Pkwy NW, Suite 100, Marietta, GA 30066, USA.
What types of elevator and escalator services does TK Elevator Atlanta provide?
They provide elevator modernization, installation, door lock monitoring, building code compliance, parts, construction design, door repair, maintenance contracts, planning, replacement, phone replacement, connected services, 24/7 support, new escalators, and escalator modernization.
Which areas does TK Elevator Atlanta serve?
They serve Atlanta, Cobb County, Fulton County, Metro Atlanta, Dekalb County, Gwinnett County, and the greater Georgia region.
Are there any nearby dining options customers can visit before or after their appointment?
Yes, nearby dining options include The Bayou Cafe, Nachos Taqueria Grill #2, Moon Indian Cuisine, Sabores de mi Pueblo, Chelo's Taqueria y Neveria, Sweet Hut Bakery & Cafe, Asian Express, and KPOT Korean BBQ & Hot Pot.
What nearby shops and services are available around TK Elevator Atlanta?
Nearby stores and services include Walmart Grocery Pickup and Delivery, Walmart Pharmacy, Game Stop, Suvidha Indo Pak Groceries, Metro Graphics (printing services), and Barbershops such as Mimi Da Barber and Barbers 4 Days.
Are there any recreational places near TK Elevator Atlanta that customers might enjoy?
Yes, customers can visit the Noonday Creek Trail parking area for outdoor activities like hiking after their visit.