Cool Air Mechanical

4.9
10806 reviews

Hours

Reviews

4.9
10,806 reviews
5 stars
10,155
4 stars
320
3 stars
73
2 stars
50
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism and knowledge of the technicians, but there were significant complaints about poor communication and responsiveness from the customer service team.

Technical Expertise

Technicians were frequently described as knowledgeable, efficient, and thorough in their work, often providing detailed explanations and solutions.

Timeliness

While many reviews highlighted timely arrivals and quick service, there were notable complaints about delays in service and scheduling issues.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, citing instances of perceived price gouging and high costs for services.

Overall Satisfaction

Overall, many customers expressed satisfaction with the quality of service and the technicians, but some reported serious issues that affected their overall experience.
  • CV
    Cherian Varghese
    1 day ago
    5.0
    Kenni Picon from Cool Air mechanical had me setup in master of days to replace my old HVAC systems. He had the best installation team out and the entire work got completed in matter of days.
  • PM
    patricia mcqueen
    2 days ago
    5.0
    I appreciate the reliability of Cool Air Mechanical for the services provided during the installation of my HVAC system as well as the thourough annual maintenance service inspection done bi-annually. I would like to also thank Carmen one of the technicians for explaining verbally and with pictures the condition of my units. So far it has been an awesome relationship with Cool Air Mechanical.
  • KW
    Keith Williams
    4 days ago
    1.0
    The worse company to hire for the job unprofessional and didn't do the job right My Tech had no clue on what he was doing.
  • SM
    sam m
    6 days ago
    5.0
    These guys are incredible. Tim went over everything with me beforehand, and took the time to answer all my questions. The system that they put in was so much more advanced than what I had. The installation team got here at about 9 AM and finished by 5 PM. This was a full start from nothing installation. Nice group of guys, and each one knowledgeable. I can’t say enough about this HVAC system and this company, they have it together.
  • ZB
    Zina Barrow-Wilmer
    Oct 7, 2025
    5.0
    I enjoyed working with Kennie the sales representative. He always treated me with the upmost respect and kindness. He made himself available to me throughout the entire project. I called his cell so many times and he treated my concerns with urgency and empathy. The 3 technicians and supervisor were very professional. They worked as a team to put together a plan that addressed all of the unforeseen issues. Cool Air Mechanical arrived timely and completed the project without any hiccups along the way, cleaned up and each said their farewells before leaving, which I thought was the icing on the cake!

Frequently Asked Questions About Cool Air Mechanical

What are the business hours of Cool Air Mechanical?

Cool Air Mechanical is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 5:00 PM, and closed on Sundays.

Where is Cool Air Mechanical located?

Cool Air Mechanical is located at 1950 Guffin Ln, Marietta, GA 30066, USA.