Business Details
About
Door Supplier
Specialty contractor for automated gates, access control, video surveillance and audio visual systems.
Location
Hours
Reviews
3.5
17 reviews
5 stars
9
4 stars
2
3 stars0
2 stars0
1 star
6
- JDJennifer DownardOct 2, 20245.0**Exceptional Service and Quality!** We recently worked with CONTROLLED ACCESS, and couldn't be more impressed with their level of professionalism and expertise. From the initial consultation to the final delivery, every step of the process was seamless and efficient. Steven & Devin are incredibly knowledgeable, detail-oriented, and genuinely cares about meeting customer expectations. They went above and beyond to ensure everything was perfect, consistently exceeding our expectations. Their communication was clear, prompt, and transparent, which made the entire experience stress-free and enjoyable. Not only was the quality of their work top-notch, (as they came in to correct another vendor’s work) but their commitment to how urgent and their flexibility also made them a pleasure to work with. They truly stand out in their industry, and I highly recommend Steven and Controlled Access to anyone looking for exceptional service and results. Thank you, Controlled Access and Steven for making everything so easy and delivering beyond what was promised!
- RIRobert IJun 30, 20191.0Very rude customer service from the sales department..
Frequently Asked Questions About Controlled Access
What services does Guardian Access Solutions offer?
Guardian Access Solutions provides a comprehensive range of security services including gates, parking management solutions, access control services, CCTV / video surveillance services, and service and preventative maintenance.
What industries do you service?
Our services cater to a diverse range of industries including commercial premises, public transit controlled access, educational facilities, hospitals and healthcare, gated community entry, hotels and hospitality, as well as municipalities and government entities.
Does Guardian Access Solutions offer emergency services?
Yes, we provide round-the-clock emergency services. We encourage you to contact us immediately for any urgent service requirements.
How do employees or users gain access?
Users can access secure areas through various methods including keycards or fobs, PIN codes, biometric scans, and mobile credentials via a dedicated app.
How long does it take to install an access control system?
The installation duration depends on the system's size and complexity. For a small office, it might take a few hours, while larger facilities could require several days to complete the installation.
How often does the system need maintenance?
We recommend routine maintenance every 6 to 12 months to ensure optimal system performance. Additionally, we provide ongoing software updates to keep your system current.
Do you offer customer support?
We offer 24/7 customer support and provide remote troubleshooting assistance to address any issues you may encounter.
What services does Controlled Access provide?
Controlled Access offers automated gates, access control, video surveillance, and audio visual systems services.
Which industries does Controlled Access serve?
They service commercial premises, public transit controlled access, educational facilities, hospitals, gated communities, hotels, municipalities, and government entities.
Does Controlled Access provide emergency services?
Yes, they offer 24/7 emergency services and encourage immediate contact for urgent needs.
What methods are available for user access through Controlled Access systems?
Access can be gained using keycards, PIN codes, biometric scans, and mobile credentials via an app.
How long does installing an access control system typically take?
Installation time varies by system size, from a few hours for small offices to several days for large facilities.
How frequently should access control systems be maintained?
Routine maintenance every 6 to 12 months is recommended, along with ongoing software updates.
Is customer support available at Controlled Access?
Yes, they provide 24/7 customer support including remote troubleshooting assistance.
Where is Controlled Access located?
Controlled Access is located at 1420 Williams Drive, Marietta, GA 30066, USA.
What are Controlled Access's business hours?
They are open Monday through Friday from 8:00 AM to 5:00 PM and are closed on weekends and major holidays.
What nearby businesses are close to Controlled Access that customers might visit?
Nearby businesses include Advanced Control Solutions (engineering services), Marietta Embroidery (screen printing and clothing), and Kent’s Pack & Load (storage and moving services). Customers may find these useful for complementary services or logistics support.
How can nearby companies like Fastpak Systems assist Controlled Access customers?
Fastpak Systems offers packing supplies and electronics, which could help customers with shipping or electronic needs before or after visiting Controlled Access.
Are there any healthcare or specialized service providers near Controlled Access?
Yes, Hopebridge Autism Therapy Center is nearby, providing health services, and could be relevant for families visiting the area.