Business Details
About
HVAC Contractor
Since 1978, Reliable has offered home heating and cooling services with exceptional reliability and customer service. We offer more financing options than any other company, even Comfort as a Service, a hassle-free way to get energy-efficient heating and cooling systems, water heaters even generators for a low monthly payment and all repairs, maintenance even filters are NO CHARGE EVER. Reliable takes care of everything. That is an UNBEATABLE WARRANTY. Need Fast Dependable AC, Plumbing or Electrical Repairs? Our 200+ Trucks are Ready to Help!
Location
Reliable Heating & Air, Plumbing and Electrical - Macon
135 Macon W Dr, Macon, GA
31210, United States
Hours
Reviews
4.8
894 reviews
5 stars
822
4 stars
22
3 stars5
2 stars6
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and friendliness of the technicians, highlighting their thorough explanations and willingness to help.
Installation Issues
Several reviews mentioned problems with installation, including delays, improper setups, and lack of follow-up on issues.
Billing Concerns
Customers expressed dissatisfaction with billing practices, including unexpected charges and poor communication regarding payments.
Response Time
While some customers appreciated the quick response times for urgent issues, others reported significant delays in service appointments.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent service while others reported serious reliability issues.
- PFProf. Fataki2 days ago5.0Mr. Tamarge Collins was absolutely professional: Punctuality/Courtesy/Communication: First: Tamarge has called me and informed me that here he would be within 30 min. In about 10 min., here he was. Not only was he punctual, but he was also IN TIME. Getting the Job done the earliest, he has allowed me to save time and better manage my Saturday!šš¾ Second: Entering my Residence, Tamara has made sure that his shoes were covered. He was respectful, cordial, sociable, and positive. Communication/Commonsense: Tamara has exhibited a great deal of Communication Skills. He has listened carefully to lthe purpose of my šall. He has checked, and identified the Problem. Then, he has explained to me what needed to be done and the Cost. He is endowed with great Communication Skills! Experience/Expertise/Preparedness: Tamarge had the part. He solved the Problem. I am satisfied. In fact, I am impressed! In conclusion, I highly recommend him! Kawalie M. Fataki, Ph.D. A VIP Customer
- SCShelia CrumpNov 17, 20255.0My Tech was Charles. He was very nice and answered ALL my questions about the unit I had installed in July. He explained to me how to set the thermostat and the different settings. Thank You Charles for being so nice & prompt on your arrival time. We need MORE people like him. Shelia Crump
- TBTiffany BellNov 14, 20255.0We recently got an ac/heater installed. The furnace wasn't functioning properly at first. The plumber, Thomas, who was sent out for the repair, fixed the gas lines and double checked everything else as well. He was extremely knowledgeable, professional, polite and went above and beyond to make sure everything was safe and repaired. 5 Stars for Thomas!
- DHDee HaneyNov 10, 20255.0Improved phone customer service was greatā¦received pricing, time, and continuous communication regarding confirmation of time for service and ETA for Steven. Steven B. was GREAT! Personable, professional, and most of all HONEST..speaks volumes of integrity in my opinion. Though Iām growing tired of the visits (lol), Iām appreciative and this time more so grateful for the Price Tag at this appointment. Thanks Reliable!
- GSGreg SnowdenOct 30, 20255.0We just had our heat pump and air replaced. Just want to let everyone know how professional that company is. It started with Scott Carter coming out doing a survey of what needed to be done. Very professional and explained the whole process to us and how it would be done. He was able to get it scheduled for the next day. Harrison Lopez and Angel Yanez were our installers. These two guys were very top notch guys they took care of us and explained exactly what they were doing as they went along. These guys put in 10 hours and were as nice when they left at 7:30 as they were when they arrived. They cleaned up inside and out. They left the place way better than when they arrived. I will definitely use them again.
Frequently Asked Questions About Reliable Heating & Air, Plumbing and Electrical - Macon
What services does Reliable Heating & Air, Plumbing and Electrical - Macon provide?
Reliable offers home heating and cooling, plumbing, and electrical services, including repairs, maintenance, and installations.
Since when has Reliable Heating & Air, Plumbing and Electrical - Macon been in business?
The company has been serving the Macon area since 1978.
What financing options does Reliable Heating & Air offer for heating and cooling systems?
They offer many financing options, including Comfort as a Service, which provides energy-efficient heating and cooling systems with low monthly payments and no charge for repairs, maintenance, or filters.
What are the operating hours of Reliable Heating & Air, Plumbing and Electrical - Macon?
The business operates 24 hours a day, 7 days a week, providing fast and dependable service whenever you need it.
How can I contact Reliable Heating & Air, Plumbing and Electrical - Macon?
You can reach them by phone at +1 478-300-6434 or by email at csrs@reliableair.com.
Where is Reliable Heating & Air, Plumbing and Electrical - Macon located?
They are located at 135 Macon W Dr, Macon, GA 31210, USA.
Are there other HVAC service providers near Reliable Heating & Air, Plumbing and Electrical - Macon?
Yes, nearby HVAC-related businesses include Trane, Trane Commercial Sales Office, Baker Distributing Company, and Comfort Systems USA Southeast which could complement or offer alternative services in the area.
What nearby automotive services can customers find close to Reliable Heating & Air?
Automotive-related services nearby include Motor Co LLC, Extreme Racing Engines, Shadburn W H Auto Upholstery & Tops, 360 Automotive Group, and Interstate Auto Sales of Macon.
Can customers visit or use public transit options near Reliable Heating & Air?
While no transit stations are listed nearby, customers can access nearby commercial areas including Home Builders Association of Macon and Penske Truck Rental for additional services.
What nearby health and wellness facilities are near Reliable Heating & Air?
Nearby health services include Mental Health Macon and Middle Georgia Family Rehab, useful for customers interested in wellness resources before or after their service appointments.