Overpriced, rude, and unprofessional. Don’t waste your time or money.
LG
L ATL, GA
Nov 24, 2025
1.0
Unprofessional and rude! I would not recommend if you want to be taken care of.
AD
Andy Davlin
Nov 24, 2025
1.0
Had a technician come out to examine pump - issue was not resolved and more issues arose after visit. When I spoke to the owner, Jessica Chasteen, she was extremely rude and refused to help resolve the situation. I'm not the expert in this field, that's why I turned to this company. When I asked why the light on my water pump that was not previously flashing now is, she stated "I don't know" and wouldn't send someone out to even look at it. Poor company ownership, not worth the headache to work with.
*Update* Jessica called me to say that she has contacted lawyers because of my review. I told her if from the beginning, had she simply had someone come to check things out instead of being so defensive, this wouldn’t have been an issue.
Don’t disagree with Jessica! She’ll threaten legal action.
JG
John George
Sep 14, 2025
5.0
I always use Chasteen. They take your calls, listen and the crew is fantastic
SA
Sam Akers
Jan 13, 2023
5.0
Fantastic response by them! Great value, great company to do business with!
Frequently Asked Questions About Chasteen Plumbing
What services does Chasteen Plumbing offer?
Chasteen Plumbing provides plumbing, sewer line, and drain cleaning services including new residential/remodels, water heater services, plumbing maintenance, sewer and water line services, water repiping, and home inspections.
Where is Chasteen Plumbing located?
Chasteen Plumbing is located at 268 Cadillac Parkway, Suite 101, Hiram, GA 30157, USA.
What are the operating hours of Chasteen Plumbing?
Chasteen Plumbing operates Monday through Friday from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays. Same day and after-hours appointments are available with a membership plan.
What payment options does Chasteen Plumbing accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Does Chasteen Plumbing provide services in languages other than English?
Yes, Chasteen Plumbing provides services in both English and Spanish.
How can I contact Chasteen Plumbing for service or inquiries?
You can contact them by phone at +1 770-796-0001 or +1 770-443-7320, or by email at service@chasteenplumbing.com.
Is Chasteen Plumbing locally owned and operated?
Yes, Chasteen Plumbing is locally owned and operated in the Atlanta Metro area.
Which brands does Chasteen Plumbing work with?
They work with brands including Navien, Rinnai, Rheem, Delta, Moen, Pfister, and Brizo.
What nearby businesses might customers visit before or after using Chasteen Plumbing services?
Customers might visit nearby businesses such as The Mobile Detailer for auto detailing, OTS Kitchens for countertop installations, or Vantix Electric for electrical services.
Are there any nearby fitness or recreational facilities close to Chasteen Plumbing?
Yes, customers can visit local fitness centers and gyms like GymTyme Georgia, Speedy Ray's boxing gym, or Pauding Gymnastics nearby.