Technicians consistently demonstrated professionalism, knowledge, and respect during service calls.
Timeliness
Customers appreciated the quick response times and same-day service for repairs.
Customer Service
Many reviews highlighted excellent customer service, with technicians explaining issues clearly and providing options without pressure.
Quality of Work
Overall, customers were satisfied with the quality of repairs and installations, often noting the thoroughness and efficiency of the technicians.
Pricing Concerns
Some customers expressed concerns about high labor costs and pricing for parts, suggesting a need for more competitive pricing.
AC
Anamaria Coste
1 day ago
5.0
Very responsive service starting from the front desk till at the technician!! Matthew Ausburn did a GREAT job to fix my garage door!
Appreciated his recommendations and professionalism in his workmanship! Nice Job, good pricing and saved me from having to replace a garage door ! Thanks 👍
KK
Kelly
Feb 22, 2026
5.0
Matt came out to address our garage door concerns same day. He was very professional and knowledgeable. Got the main garage door repaired in a timely manner and is bidding another job for us. Highly recommend.
BB
Beverly Bingham
Feb 20, 2026
5.0
Top Notch did a great job on the trim at the garage door! Received the estimate and had the work completed within a week. Mike showed up on time and was very pleasant !!
Very professional and quality work! I highly recommend them!
TJ
Travis J Torah Johnson
Feb 17, 2026
5.0
Matt, did an amazing Job. I called Top Notch and explained to them what was going on with my garage door. They immediately set me for a service schedule the same day. Matt came out took a quick look at my garage and immediately knew what was wrong. Gave me a good priced quote and fixed my door with no problem. I received great customer service from both the rep who set up my schedule & from Tech Matt. Thanks guys.
MS
M Smith
Feb 6, 2026
5.0
⭐⭐⭐⭐⭐
We had a fantastic experience with our garage door repair, and I can’t recommend this company highly enough. From start to finish, the communication was clear, professional, and timely. The door replacement itself was done efficiently and with great attention to detail — everything works perfectly and looks great.
What really stood out, though, was the customer service. Because our management company wouldn’t approve a second handle, the installer went out of his way to include an extra pair of handles at no charge so we’d have what we needed anyway. That level of thoughtfulness and problem-solving is rare and truly appreciated.
It’s clear he genuinely cares about doing the job right and taking care of his customers. If you’re looking for company that is reliable, skilled, and willing to go the extra mile, this is absolutely the company to call.