Customers consistently praised the professionalism, knowledge, and friendliness of the technicians, highlighting their ability to explain issues and provide options.
Timeliness
Many reviews noted the prompt response times and same-day service, with technicians arriving as scheduled.
Pricing Concerns
While several customers appreciated the reasonable pricing, some expressed concerns about high labor costs and perceived gouging on smaller jobs.
Customer Experience
Overall, customers reported positive experiences, with many recommending the company for its excellent service and quality work.
Cleanliness Issues
A few reviews mentioned concerns about cleanup after service, indicating that some technicians left behind trash or did not clean up adequately.
MM
Meredith Martin
Oct 20, 2025
3.0
Just used Top Notch. The pros are the young man was knowledgeable and personable. He diagnosed the problems and fixed the ones I wanted fixed (I hope ). The cons-I think they are very expensive on their labor costs. Because of that, I would not use again. Don't fall for the waived charge for coming out because the other labor costs greatly out shadow that. He put in two new sensors and the cost was $319.83. Of that $139 was the new sensors-rest labor. It took approximately 10 minutes or less to install
This is an addition to my post since the owner responded. I appreciate that he did so but I would suggest he look at his timeline. Most of the 27 minutes were taken up by the tech suggesting I replace all roller ($800+) If I did that, they were going to include the labor on the sensors. This without even trying the garage doors.
With each negotiation, he would have to go back to the truck, recalculate and come back with a new price. In the end I decided to only replace the sensors. Now all this time I have been with him and he has not touched the garage doors, motors etc. When I said I would do the sensor, he said it would take him about 10 minutes. When he was done, I told him I though the labor charge was high (not his fault). I went up to get my check book and came right back down. During those few minutes, if he totally serviced my motor, tracks, etc, I shudder to see the quality of other services. He did spray grease on the rollers while I went upstairs with no charge. I did not ask him to do so and actually would have preferred he did not because it over sprayed on the walls and now I have grease spots on paint.
The whole thing is not a big deal but believe me I did not receive a free tune up.
SB
Sheila Boyd
Oct 14, 2025
5.0
Tech Hunter Moon refurbished my garage door to operate very efficiently and quietly.
He was really great!
SP
Sonia Plummer
Oct 6, 2025
5.0
Top Notch service! Hunter was great at replacing our garage door system for a better one. Very polite, great work, on time and he gave us great advice and price on the new equipment. Thank you Hunter and Too Notch Garage!
GW
Gia Williams
Oct 3, 2025
5.0
Fast, professional and fair. From the rep who answered the phone all the way to the tech who showed up a few hours later to fix our garage door the experience was just right. I would 100% use this company again and would absolutely, confidently recommend it to anyone. Thank you!
MP
Mark Pittman
Oct 3, 2025
5.0
My experience with Top Notch Garage Door was excellent. They were very prompt on my issues with the expertise needed in troubleshooting and repair. Repairs and pricing were discussed prior to work being done, and the technician cleaned up afterwards. I highly recommend them for any garage door replacement or repair you may have!