Best place in Atlanta to get quality stair parts at reasonable prices.
IS
Isabel Suarez
2 days ago
2.0
6 weeks, 4 different Monday no-shows, 2 half days, and poor communication from everyone, our "5-day project" was completed 36 days later.
Whether its Stairworx own staff or contractors making excuses, no one talks to each other. I've had to personally email, WhatsApp, and call the project manager multiple times a week to get answers as the project continued into its 6th week.
With Ring camera timestamps, emails, WhatsApp calls/chats, and photos, there is no way to dispute the multiple mistakes that I had to draw attention to when could've taken accountability and fixed them themselves the first time.
Final product: beautiful.
Was it worth the time, energy and hassle: no.
Original Start Date : 22 September
Original End Date : 30 September / 1 October (inclusive of staining)
Actual End Date : 28 October
AG
Alisanne Gray
Feb 28, 2026
5.0
Job is halfway done-but 5 stars so far for the planning, design, execution of putting newel posts and banister in place, making templates for glass and cleaning the work area/house when done - cant wait to see the completed stairs!
NR
Noel Robles
Feb 18, 2026
5.0
I found out about stairworx almost a year ago and since then it has been my favorite place to go to. Jyl has such an amazing soul and is so great to work with always stays on top of everything and follows up! The guys in the back amazing ! This place feels like home
DT
Denise Theriault
Feb 17, 2026
5.0
Jyl and Miles were honest, professional and personable. Jason did a perfect job installing our Balusters. Totally updated and inproved the look of our home. We would highly recommend StairWorx!
The cost of a staircase remodel varies based on project scope, material selection, and structural requirements. Simple upgrades like baluster replacement and tread refinishing typically range from $1,500 to $3,500. Comprehensive remodels involving custom components and layout changes can cost between $5,000 and $10,000 or more. We offer complimentary consultations to assist you in planning a staircase that aligns with your objectives and financial considerations.
How long will the project take?
Most staircase projects are completed within 2 to 4 weeks from initial consultation to final installation. Our efficient timeline is maintained through our fully stocked warehouse, rapid special order processing (usually within one week), and skilled installers who work diligently without compromising on quality.
Do I have to replace the entire staircase?
Complete staircase replacement is not always necessary. If the underlying structure is sound, we can enhance the appearance by replacing specific components such as treads and risers, handrails and newels, or balusters in wood or metal. Our team will assess your staircase and recommend which elements should be retained or replaced based on your specific goals.
Can I stay home during the remodel?
In most cases, residents can remain at home during the remodel. However, if the staircase is the sole access point to essential areas like bedrooms or bathrooms, we will assist in planning alternative routes or schedule work to minimize disruption to your daily routine.
What materials do you offer?
We provide an extensive selection of materials, including various hardwoods (oak, maple, walnut, pine, and others), balusters (wrought iron, wood, cable, and glass), and handrails and newels in diverse shapes, sizes, and finishes. For custom requirements, we can source or fabricate specific components to meet your needs.
Do I need a permit for a stair remodel?
Permit requirements depend on the nature of the remodel. Structural modifications, such as altering the layout or removing walls, typically require permits. Most cosmetic updates, like replacing parts, painting, or refinishing, do not necessitate permits. We will advise you based on your specific project and manage any required documentation if permits are needed.
Will my new staircase meet building codes?
We ensure all our staircases comply with Georgia building codes, including specifications for tread depth, riser height, handrail height, baluster spacing, and load-bearing requirements. Our focus on both safety and aesthetics ensures your staircase will pass inspection and provide long-term reliability.
Can you help me choose a style that fits my home?
We offer personalized design consultations and provide access to an interactive stair design tool to help you visualize various combinations of stair components, finishes, and layouts. Our design experts are available to guide you through the selection process, making it both straightforward and enjoyable.
What factors influence the cost of a staircase remodel at StairWorx?
The cost varies based on project scope, material selection, and structural requirements. Simple upgrades range from $1,500 to $3,500, while comprehensive remodels can cost between $5,000 and $10,000 or more. Complimentary consultations are offered to plan according to your budget.
How long does a typical staircase project take at StairWorx?
Most staircase projects are completed within 2 to 4 weeks from initial consultation to final installation, thanks to a stocked warehouse, quick special order processing, and skilled installers.
Do I need to replace my entire staircase for a remodel?
No, complete replacement is not always necessary. If the structure is sound, only components like treads, risers, handrails, or balusters may be replaced depending on your goals.
Can I stay in my home during the staircase remodel?
In most cases, yes. However, if the staircase is the only access to key areas, StairWorx will help plan alternative routes or schedule work to minimize disruption.
What materials does StairWorx offer for stair remodeling?
Materials include hardwoods like oak, maple, walnut, and pine; balusters in wrought iron, wood, cable, or glass; and handrails and newels in various shapes, sizes, and finishes. Custom components can also be sourced or fabricated.
Do I need a permit for my staircase remodel with StairWorx?
Permit needs depend on the remodel type. Structural changes usually require permits, while cosmetic updates typically do not. StairWorx advises you and manages required documentation for your project.
Will my new staircase meet local building codes?
Yes, StairWorx ensures all staircases comply with Georgia building codes, covering tread depth, riser height, handrail height, baluster spacing, and structural requirements for safety and quality.
Does StairWorx offer design assistance to match my home's style?
Yes, they provide personalized design consultations and an interactive stair design tool to help visualize options, with expert guidance throughout the selection process.
What nearby attractions or businesses are close to StairWorx in Cumming, GA?
Nearby are businesses like Needham Equipment (automotive services), Absolute Pool & Spa Care, Inc. (pool services), and All About Floors (home improvement). Customers can explore these before or after visiting StairWorx for additional home needs.
How can nearby automotive and home service places help clients visiting StairWorx?
Clients can conveniently access nearby services such as car repair at Top Notch Garage or community auto care, as well as home improvement supply at 10-4 Remodeling LLC and Honest Charlies. This synergy makes home projects easier to coordinate.
Are there any notable nearby landmarks or accommodations near StairWorx?
Aubrey's Landing, a local landmark and accommodation, is nearby. Customers can stay there or explore the historical building while visiting StairWorx in Cumming, GA.
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