Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Columbus to get help with all of your equipment rental needs today!
First class and professional. I'm a small time guy and they gave me the red carpet treatment! Very much appreciated 🙏
MC
matthew clouser
Nov 16, 2016
1.0
We rented a water pump from the Columbus Ga location about 10 miles from our house. Picked up the pump from the Sunbelt location and took it home. The wheels on the pump were locked up and would not roll. Returned the pump to the Sunbelt location and picked up another pump with operable wheels. Returned home to use the pump and the pump would not prime to begin pumping. Called the Sunbelt store and was asked to check for a gasket in the system. There was not a gasket in place to operate. I had to return for the third time to Sunbelt Rentals to get a gasket. Finally, the pump was operable and I began using it as planned. Upon returning the pump, I voiced my dissatisfaction with the condition of the equipment rented and the cost to return to the rental location three times. I asked for a discount. The sales representative offered me $20 off the $150 rental fee. I responded that it should be no less than 2/3 of the original cost due to the service and condition of the equipment. The salesman responded that he would give me $80 off to get you to leave the store!! I am a 78 year old retired man. I would expect to rent equipment that is 100% operational from a reputable company. I would not expect to make three trips to the store to get one piece of equipment working. I would also expect customer service to be above average. When discussing the problems encountered with the salesman, he went to the back of the store and proceeded to drag the pump out with bad wheels. He then stated, see, it can be moved. This is not the service that I would expect, nor would I recommend this company to any friends or associated businesses.
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for increased financial flexibility.
Is a deposit required when making a reservation at Sunbelt Rentals?
No deposit is required for customers without a line of credit, but payment information will be requested at reservation. Credit customers have a deposit held until equipment is returned and contract closed.
Can I keep rented equipment longer than planned?
Yes, you can contact the branch to extend your rental. Additional time and charges will be added to your contract and credit card. Rates for day, week, and 4-week rentals are detailed in your rental contract.
Can I return my rental equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the same location. If you need to return it elsewhere, contact your rental store in advance for guidance and assistance in finding a convenient alternative location.
Does Sunbelt Rentals offer delivery services?
Yes, they provide delivery options for a reasonable fee. You can select delivery during reservation and specify drop-off and pickup dates. Delivery and pickup fees appear on invoices for commercial credit accounts.
What if the rented tool breaks or stops working?
Sunbelt Rentals inspects equipment before rental, but if issues occur, request service via the Equipment Detail page or contact the branch for assistance or replacement. Rental Protection Plan is available for damage coverage.
What are the opening hours of Sunbelt Rentals in Columbus, GA?
The Sunbelt Rentals location in Columbus is open Monday through Friday from 7:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What types of equipment does Sunbelt Rentals offer?
They offer aerial work platforms, air compressors, concrete and masonry tools, earthmoving equipment, forklifts, landscaping and lawn equipment, light towers, generators, pumps, welders, pressure washers, and more.
How can nearby places like Painted Rock HOG Chapter #4737 or Chattahoochee Harley-Davidson complement a visit to Sunbelt Rentals?
After visiting Sunbelt Rentals for equipment, customers can explore nearby places such as Painted Rock HOG Chapter #4737 for travel-related services or Chattahoochee Harley-Davidson for motorcycle needs, enhancing their local experience.
How can a customer use nearby services like Maholick Innovative Dentistry or Columbus Custom Rx Pharmacy when visiting Sunbelt Rentals?
Customers visiting Sunbelt Rentals can access nearby health services like Maholick Innovative Dentistry for dental care or Columbus Custom Rx Pharmacy to fill prescriptions, providing convenient access to essential services during their visit.
Are there any nearby medical or wellness centers close to Sunbelt Rentals in Columbus?
Yes, nearby medical and wellness centers include Pink Monarch Breast Center North for diagnostic imaging, Midtown OBGYN North for obstetrics and gynecology, and Zoe Center for Pediatric and Adolescent Health for pediatric care.
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