In a sea of 5-star reviews, I go. However, I wanted to ensure that anyone looking to have a new system installed, have their current unit repaired, or have routine maintenance done knows that these are your people. I manage my company's HVAC systems (30 in total), as well as multiple properties. To say that I have seen many HVAC companies come through the doors is an understatement. We had a service contract with our prior HVAC company for over 15 years. We began to notice issues such as missing thermostats, systems not functioning, damaged systems, and filters not being replaced. Therefore, we started looking for a new company to service our units quarterly. Quality was one of the only ones that came on-site to evaluate my systems before putting a quote on the contract. They were also the only ones that seemed to be thoroughly interested in working with us. Their pricing was very competitive and the communication was excellent. My annual service is scheduled to start in a few weeks, but, of course, we've had some issues arise that put it to the test. For example, we had a unit go down yesterday. It was 3 pm, and outside, it was in the 90s. I called and within 15 minutes, I got a call back from Danielle (who was phenomenal). Jay adjusted his schedule and arrived on site by the end of the day. He had the unit back up and running within 15 minutes of being here. I am lucky to have found them and highly recommend you give them a call if you have any HVAC needs.
RA
Rita Anderson
Jul 30, 2025
5.0
I can’t say enough good things about Service First HVAC . From the 1st phone call... to the moment they arrived, they were incredibly friendly, respectful, and down-to-earth—like someone you’ve known for years. You can tell they truly care about their customers and take pride in what they do.
They explained everything clearly, didn’t try to upsell anything I didn’t need, and made sure I was completely comfortable with the work being done.
MD
Maurice Davis
Jun 30, 2025
5.0
Service First is an excellent choice for servicing your HVAC system. They are fairly priced and provide professional and reliable services. I have been a client of theirs going on 4 years.
AC
Adam Conn
Jun 17, 2025
5.0
Very pleased with your company's service. Will call again when needed.
Frequently Asked Questions About Service First HVAC, Inc.
What areas does Service First HVAC, Inc. serve?
Service First HVAC, Inc. provides HVAC services in Hall, Gwinnett, Forsyth, North Fulton, and Dekalb counties, including the Northeast Metro Atlanta area and Buford, GA.
What are the main brands carried by Service First HVAC, Inc.?
They primarily carry Carrier and Fujitsu HVAC brands.
What types of HVAC services are offered by Service First HVAC, Inc.?
They offer residential and commercial HVAC services, including AC installation and repair, heat pump systems, ductless mini-splits, ductwork replacement, package units, unit heaters, air quality solutions, UV lights, and planned maintenance agreements.
What are the business hours of Service First HVAC, Inc.?
Service First HVAC, Inc. operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Service First HVAC, Inc.?
You can call the main phone at +1 770-299-9157 or the alternate phone at +1 770-965-5506, or email them at service@servicefirsthvacinc.com.
Where is Service First HVAC, Inc. located?
They are located at 5215 Palmero Ct, Suite 104, Buford, GA 30518, USA.
What payment options does Service First HVAC, Inc. accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which nearby auto services can I access near Service First HVAC, Inc.?
Near Service First HVAC, Inc., you can find Shine Bright Auto Solutions for auto detailing, car wash, and auto glass service, as well as Alpha Wheel Repair and Golden Age Rod and Customs for automotive repairs and wheel services.
Are there any nearby professional or printing services around Service First HVAC, Inc.?
Yes, ChromaXpress, LLC and Perdue Vision LLC offer printing and professional services close to Service First HVAC, Inc., which might be useful for business or marketing needs.
What nearby businesses offer complementary home services to those of Service First HVAC, Inc.?
Businesses nearby include Bulwark Exterminating for pest control, Legendary Landscaping Inc. for landscaping and tree services, and United Lawn Care for lawn care services, providing comprehensive home services in the Buford area.