Ponsell Heating and Air

Reviews

• KL

  Kevin Lawson

  Jun 26, 2024
  5.0
  The specialists at Ponsell Air Duct LLC cleaned my air ducts expertly, left my home pristine, and explained everything. I can already feel the change in the quality of the air, and I would definitely utilize their services again. I am really happy with them.
• LS

  Lewart Simmons

  May 28, 2022
  5.0
  Ponsell Heating Air Conditioning is the air conditioning contractor who installed several air conditioning systems in new homes located in Laurel Island Plantation, Kingsland, GA. My home built in 2004, Ponsell Heating Air Conditioning and their family of service technicians has continually serviced my home twice a year. Concerned with interior air quality caring for both my father and mother-in-law with illnesses, at the same time, the original heat pump reached its end of service life, Tommy Ponsell offered options with equipment descriptions to upgrade my A/C system heat pump and whole house fan. New equipment installed; I have hospital grade indoor air with equipment cooling costs less than the original installed system. Rachel is exceptional at scheduling service dates suitable with my work schedule coordinating other appointments service technicians have in Kingsland. I appreciate Zach answering my questions to improve my equipment preventive maintenance. He identifies the overall part condition with emphasis on any discoloration or changes in normal operating noise. During the 2022 Spring service, I noted an abrupt stopping of the heat pump condensing fan that that I mentioned to Zach who inspected the fan discovering lubricant seepage from the fan bearings. Zach requested the fan be ordered and was installed under the heat pump warranty. Customer service is a priority from the owner through his team members.
• FS

  Frank Sullivan

  Jan 26, 2017
  5.0
  Great company