H & H Mechanical, Inc.

Reviews

• JC

  Jennifer Chapman

  2 days ago
  5.0
  First of all, we really enjoyed Cristian! He was not only very kind & helpful, but he also was thorough in his explanations which I appreciated! I also appreciated H&H Mechanical’s same day service. As far as cost goes, you will be paying on the higher end of the possible range for part & labor costs. They charged $1,318 for an inducer plus labor for our furnace.
• RA

  Reesha L. Archibald

  4 days ago
  5.0
  I have been using H and H for the past 2 years and they consistently do a great job. All of their employees and communication is great! Today Matthew came for my quarterly maintenance and was thorough and answered all of my questions with knowledgeable insight and patience. I highly recommend them!
• RH

  Rob H

  Apr 1, 2026
  5.0
  I recently had an issue with one of my HVAC systems, where the thermostat went dead and also one of the switches that went bad. I called H & H mechanical, who services my units and Edgar came out to investigate the problem. He took care of both items and had everything back up and running quickly! He then made sure everything was functioning properly before he left as well. He was personable, kind and respectful throughout the whole process and I really did appreciate that. I highly recommend H & H mechanical and their services for all your HVAC needs.
• RC

  Richard Cope

  Mar 19, 2026
  1.0
  I’ve used H&H Mechanical before and had a positive experience, which is why I called them again when our water heater stopped getting hot on March 6, 2026. Their technician, Shannon Gillum, came out and spent time inspecting the unit. I was told the issue was a failed gas control valve, with an estimated repair cost of about $900. However, the part would not be available for several days. Given the delay, I was advised that, since the unit was about 15 years old, it might make more sense to replace the entire water heater. I was quoted $2,800 for replacement, later reduced to $2,300 as a repeat-customer courtesy. I decided to explore faster options on my own. After confirming the part was not available anywhere locally, I purchased a replacement water heater from Home Depot for $579 and hired an independent plumber to install it the same day for $550. During installation, the plumber discovered the actual issue: the gas service to the house had been shut off by the gas company. As a result, there was nothing wrong with my original water heater. Because of the initial diagnosis and recommendation, I ended up spending approximately $1,200 replacing a fully functional unit. I contacted H&H Mechanical and spoke with their Director of Operations, Michelle Moon, to explain the situation and ask if they could help offset any of the unnecessary expense. I was told the company had no responsibility to verify that gas service was active before diagnosing or recommending repairs. They did offer to refund the $80 service call. H&H Mechanical has a strong reputation, and I had a good prior experience. However, in this case, a basic verification step—confirming gas service—was missed, which led directly to a costly and unnecessary replacement. I would recommend that anyone using their services ensure that fundamental utilities are checked before proceeding with major repair or replacement decisions.
• RF

  Rich Franzell

  Mar 19, 2026
  5.0
  After 20+ years with another HVAC company whose service level had sadly deteriorated beyond repair, I made the switch to H&H Mechanical — and I couldn't be more impressed. It started with an after-hours call on a Friday. First thing Monday morning, Jessica reached out proactively, walked me through my warranty coverage, and got me scheduled right away. She mentioned that Diego was a top-tier technician, and she was absolutely right. Diego came out, quickly troubleshot the problem, and clearly explained my options for both a repair and a long-term solution. He sourced the needed components and had everything fixed the same day. But he didn't stop there — he took the time to verify that the entire system was functioning properly across all three thermostats and all three zones. In hindsight, those zones hadn't been working correctly since we moved into our new home a year ago, and we hadn't even realized it until Diego caught it. The service level that both Jessica and Diego delivered is exactly what every customer deserves — responsive, knowledgeable, thorough, and genuinely caring. They both went above and beyond, and that kind of dedication should absolutely be recognized and rewarded. I will be recommending H&H Mechanical to every neighbor and anyone who asks. If you're on the fence, don't hesitate — these folks are the real deal. 4/2/2026 Once again, H&H Mechanical delivered outstanding service. Diego came out for our seasonal checkup and did a thorough job from start to finish. During the visit, he identified a few issues, walked us through a clear plan to address them, and had everything resolved within the same service call. That kind of efficiency and attention to detail is exactly what you hope for but rarely get. Diego continues to impress. Professional, knowledgeable, and committed to making sure everything is running the way it should before he leaves. If you're looking for an HVAC company that actually takes care of you, look no further than H&H Mechanical. Highly recommended!

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