Roto-Rooter Plumbing & Drain Service

Reviews

• AB

  Alecia Brown

  2 days ago
  5.0
  Top notch service from beginning to end. Starting with the first call. The customer service representative was caring and understanding of my emergency. The technician was prompt and polite. He arrived at the expected time, talked me through the process of a new install and reviewed other options as well. He was professional, kind, and patient. No mess left behind and no damages. Thank you Rotor-Rooter for a wonderful timely service!
• SM

  Stevie McCain

  5 days ago
  5.0
  Brandon Cooks came out to my property today to fix a plumbing issue I wasn’t able to fix with the equipment I have on hand. He was fast, efficient and cool. I showed him another issue that needs to be addressed and he built me a quote with different options I could choose from. I would recommend Brandon and RRP to anybody in aiken. Thanks for the assistance!
• DM

  Diane Meyers

  Apr 4, 2026
  5.0
  Our Water heater went out on the Saturday before Easter. Our plumber of 28 years couldn’t come until Tuesday, so we called Roto-Roter Plumbing. They had a technician here within an hour. Our technician, Morgan Nyce, was amazing. He was very knowledgeable & professional. He explained everything he was doing & the prices before hand so there were no “surprises”. We are extremely pleased with the service we received. We now have a new plumber with Morgan from Roto-Roger Plumbing & will call them with all our plumbing needs. Highly recommend!
• SS

  Sharon

  Apr 3, 2026
  5.0
  I called Roto Rooter for a clogged drain and they were able to see me the same day. Anthony arrived on time and was very professional as he worked diligently to repair my drain. I would highly recommend them for all plumbing needs.
• ES

  Essential Hauling: Junk Removal Service

  Mar 22, 2026
  1.0
  I will never hire this place again. The initial charged was $90 to look at the problem. Trevor Thomas was at my house for less than an hour. He looked at a few things, quoted me a price of $504, which was ok because I wanted my issue resolved. He comes back after five minutes of digging and says that my problem is I need my septic tank to be pumped. He then explains that they do not do the service and he will knock a little off the price. He dug up a piece of my lawn then charged $402. I expected to pay more for the inital charge to look at the issue because it is Sunday, however, $312 to dig a for 5 minutes and tell me you cannot do anything to help?!?! Never again! The issue wasn't just that you all did not have septic pumping services. That was only one of the problems and that was only a issue because the women who answer my call mentioned it could be my problem and I also said that I thought it was the issue, so why send someone who couldn't pump my septic tank. The bigger problem is you all told me it was $90 to come out and find out what was wrong on a Sunday. Trevor Thomas come out and told me it is clogged and it will be $504 to unclog. Then digs a hole and tells me the septic tanks needs to be pumped but still charges me $312. He did not do anything. The $90 was supposed to be to find what was wrong, which he told me he did and he was going to fixed the issue for $504. Then that changed to he couldn't do anything about it and still changed me $312. Unless you are going to refund my $312 there is no reason for me to call your customer service and I will not be hiring roto-rooter again.