Business Details
About
HVAC ContractorAir Conditioning ContractorAir Quality ConsultantHeating ContractorHeating Equipment SupplierWater Heater SalesWater Heater ServiceAir Duct Cleaning ServicePlumberWater Purification Equipment
Moncrief Heating & Air Conditioning is Atlanta's oldest residential and commercial heating, ventilation and air conditioning company. Operating continuously since 1898. Providing best-in-class service, installation and maintenance to Atlanta and the surrounding areas. Moncrief is now part of Ace Hardware Home Services - committed to bringing helpful to the home.
Location
Moncrief Heating & Air Conditioning
935 Chattahoochee Ave NW, Atlanta, GA
30318, United States
Hours
Reviews
4.8
3,074 reviews
5 stars
2,876
4 stars
50
3 stars25
2 stars30
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations and efficient service.
Promptness
Customers frequently commend the business for its quick response times and punctuality in scheduling appointments.
Customer Care
Many reviews highlight the friendly and respectful demeanor of the staff, making customers feel valued and heard.
Maintenance Plans
The annual maintenance plans are well-received, with customers noting their effectiveness and value for money.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that costs for services and parts were higher than expected.
- LSLaura Shapiro3 days ago2.0Instead of showing care, my technician immediately came in saying all the things that were wrong with everything in my AC units and kept quoting me thousands of dollars to repair it all. Rather than wanting to help me maintain and take care of my units, it was clear he was just trying to sell as much as possible. He was also rough with everything and very un-friendly.
- SRSteve Reteneller5 days ago5.0Jose did a good and thorough job of explaining the issues with my furnace and he gave it a tune-up which seems to have improved the heating on the main floor of the house covered by this furnace. Jose presented himself as a thoughtful and skilled technician with a very friendly, easy manner.
- WNWilliam Nigut5 days ago5.0Jonathan was thorough in his work on our heat pump system, and in addition showed me a thermostat setting that would make the system more efficient. He also explained in very clear terms what work he was doing to make sure our system was working well. He was polite and helpful
- DTDarren TrafzerNov 26, 20255.0All around great experience. Called office and was able to have a tech arrive same day for maintenance visit. Sonya was very nice scheduling the appt Robby - Technician arrived on the early side of the window time frame which was perfect. Very thorough inspection process and explained all to me. I signed up for ongoing service for spring and hope to have Robby here again. Thanks.
- KKKindleNov 25, 20255.0Robby's professional, kind, and patient demeanor immediately put me at ease (after company who installed botched numerous issues). Not all companies have techs who can diagnose and fix Mitsubishi Mini Split systems in addition to standard HVACs. Robby explained things exceptionally well, clearly answering my questions and letting me observe his process. Tech Mngr Mariano had worked with me to resolve a hiccup in scheduling. I felt seen, heard, and respected by both and the entire team. Exceptional service. Extremely pleased. Highly recommend.
Frequently Asked Questions About Moncrief Heating & Air Conditioning
What services does Moncrief Heating & Air Conditioning provide?
Moncrief offers residential and commercial heating, ventilation, air conditioning services, installation, maintenance, and water heater sales and service in the Atlanta area.
Where is Moncrief Heating & Air Conditioning located?
Moncrief is located at 935 Chattahoochee Ave NW, Atlanta, GA 30318, USA.
What are the operating hours of Moncrief Heating & Air Conditioning?
Moncrief is open 24 hours a day, seven days a week.
How can I contact Moncrief Heating & Air Conditioning?
You can call Moncrief at +1 404-350-2300 or email csr.mon@acehomeservicescorp.com.
What languages does Moncrief Heating & Air Conditioning support?
Moncrief provides services in Spanish and Spanish (Latin America).
What payment options are accepted at Moncrief Heating & Air Conditioning?
Moncrief accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Since when has Moncrief Heating & Air Conditioning been in operation?
Moncrief has been operating continuously since 1898, making it Atlanta's oldest HVAC company.
What nearby retail stores could I visit before or after my appointment at Moncrief?
You can visit nearby stores such as ESW Shoe World for footwear and clothing or Ballard Designs for furniture.
Are there any nearby dining options close to Moncrief Heating & Air Conditioning?
Yes, The Forum Cocktail Co. is a nearby restaurant, and also breweries like Fire Maker Brewing Company and Urban Tree Cidery where you can enjoy drinks.
What nearby transit or vehicle rental services are available for Moncrief customers?
U-Haul Neighborhood Dealer nearby offers truck rentals, which can help if you need moving equipment during your visit to Moncrief.