Many customers praised the technicians for being friendly, professional, and knowledgeable, providing excellent service and communication.
Timeliness
Several reviews highlighted the prompt response times and quick service, with technicians often arriving earlier than scheduled.
Installation Quality
Customers expressed satisfaction with the quality of installations and repairs, noting thorough explanations and attention to detail.
Communication Issues
Some customers reported frustrations with communication, particularly regarding follow-ups and scheduling, leading to delays in service.
Pricing Concerns
A few reviews mentioned dissatisfaction with pricing, citing high costs for services and maintenance plans.
JC
Jarred Cain
Dec 11, 2025
5.0
We love this company. Today, Noah was the most helpful technician! He was able to help solve our problem very quickly and cost effectively. I am impressed with the due diligence and follow through service that he provided. He also made recommendations on the best types of products to use to maintain your pipes at your pipes — I’d tell you here but I think he’s worth a phone call!!
JE
Joel Eckhause
Nov 10, 2025
1.0
I called told him I need emergency service. He collected a bunch of information from me and then told me the earliest he can have someone out is four days from now. Why collect the information?
IM
Ironia “Roni” Mcdowell
Oct 30, 2025
5.0
Alberto was very friendly and knowledgeable to us. He explained what he was doing, protected my furniture and cleaned up after he finished the job. He also explained how to use my new thermostat and gave us information regarding our new furnace and HVAC system. I would highly recommend Alberto if you are having a new service installed.
MM
Megan McCulloch
Oct 29, 2025
5.0
I had my HVAC replaced recently and chose Reliable after comparing many vendors. They had the most competitive pricing and great customer service! Jason was my sales person and Luis was my installer. Both provided excellent and professional service. Would definitely recommend!
JB
Jonathan Brown
Oct 24, 2025
5.0
Tamarge came earlier than expected, which was excellent. I didn't know if I could wait for an afternoon service call with the leak I had filling washroom & storage closet with water. He came in and diagnosed the source of the leak & began the repair. After applying new part & solving my problem completely, he did an inspection of other parts & pointed out a rust & corroded pressure valve(original) that was 46 years old that tends to freeze in place. I instructed him to change it. In correcting water pressure, water now flows smoothly through pipes quietly & have silent toilet flushes. It was a superior job done on all repairs.✔️