Customers consistently praised the friendly, knowledgeable, and professional staff who provided excellent service and support.
Pricing
Many reviews highlighted the competitive pricing and affordability of products and services offered by the business.
Product Availability
Customers noted the wide range of HVAC and pool supply products available, often finding exactly what they needed.
Professionalism
The technicians and staff were frequently described as professional, thorough, and respectful, enhancing the overall customer experience.
Transparency
Several customers appreciated the clear communication and honesty regarding pricing and services, with no pressure to upsell.
TV
Tim Valasquez
Dec 23, 2025
1.0
Was given a price on arrival , after driving 1 hr got a higher price . TheY sell a brand TGM you cannot find parts anywhere for This equipment ITS JUNK and over priced . Do not buy . They do sell GOODMAN which is made in Texas . Definitely recommend this brand , PARTS EASILY ACCESSIBLE. They girls were very helpful. I looked for est in my email while sitting at counter was not there spam trash no where . So the same girl who qouted 1000 on phone for a condenser . Which im sure she was looking at ah . Gave me a 10 kw heater . And I said it 3 times i need a 5 kw .she got the girl next to her to help . Im sitting on a job waiting for inspection, with the wrong heater . Incompetent
YR
Yari Rincon
Dec 22, 2025
5.0
I had my annual HVAC maintenance done and couldn’t be happier with the service. Kevin was extremely professional and took the time to explain everything he was doing, including the capacitor replacement and why it was needed. I really appreciated the transparency and clear communication throughout the visit. Highly recommend this company for their honest, thorough, and reliable service.
AE
Alvin Edwards
Dec 13, 2025
5.0
Very courteous,knowledgable and professional.I am looking forward visiting your establishment in the future.
PG
Patrick Golden
Dec 12, 2025
5.0
Outstanding service! Great price! Nice clean professional store.
SR
Scott Ridgeway
Dec 9, 2025
5.0
Kevin and Nelson were friendly, efficient and not there to up sell me anything. Replaced blower motor at a fair price in less than one hour and cleaned the squirrel cage as well. Give Tropical a try.
As a leading heating and air conditioning contractor in Winter Haven, Florida, we offer a comprehensive range of HVAC equipment to address your home's comfort requirements. Our inventory includes air conditioners, furnaces, heat pumps, thermostats, ductwork, air filters, and specialized indoor air quality (IAQ) products.
How do I choose the right size HVAC system for my home?
Selecting the appropriate size HVAC system is best accomplished through a consultation with a professional heating and air conditioning contractor in Winter Haven, Florida. Our experts will assess your specific needs, taking into account factors such as your home's square footage, insulation, and the local climate to recommend a system that provides reliable and efficient performance.
Do you offer installation services?
As a trusted heating and air conditioning contractor in Winter Haven, Florida, we do provide professional installation services. While our primary focus is on supplying HVAC equipment, our certified technicians are available to assist with expert installation when needed.
What is the difference between a heat pump and an air conditioner?
The main distinction between a heat pump and an air conditioner is that a heat pump can both heat and cool your home, while an air conditioner only provides cooling. Heat pumps utilize a reversed refrigeration cycle to transfer heat from outside into your home during winter and expel heat from your home to the outside during summer. For more information or to begin working with a heating and air conditioning contractor in Winter Haven, Florida, please contact Tropical Supply.
What are the benefits of a high-efficiency air filter?
High-efficiency air filters offer enhanced removal of dust, pollen, and other allergens from the air. This results in improved indoor air quality and can help alleviate allergy symptoms, contributing to a healthier home environment. If you're uncertain whether a high-efficiency air filter is suitable for your home, we encourage you to contact Tropical Supply to consult with a heating and air conditioning contractor in Winter Haven, Florida.
What is a two-stage compressor?
A two-stage compressor is designed to operate at two different capacities, allowing for more efficient energy use and precise temperature control in your home. For professional guidance on upgrading to a system with a two-stage compressor, we recommend contacting a heating and air conditioning contractor in Winter Haven, Florida.
What are SEER ratings?
SEER, which stands for Seasonal Energy Efficiency Ratio, is a measure of how efficiently an air conditioner cools your home over an entire cooling season. For more detailed information about SEER ratings, we suggest reaching out to an air conditioning contractor in Winter Haven, Florida.
What is a dual-fuel system?
A dual-fuel system integrates a heat pump with a backup heating system, such as a furnace, to provide increased efficiency and reliability. If you have questions about dual-fuel systems or wish to engage with a reputable air conditioning contractor in Winter Haven, Florida, please contact Tropical Supply.
What is an AHRI-matched system?
An AHRI-matched system refers to a setup where the components of the system, including indoor and outdoor units, are specifically designed to work together efficiently and reliably. For assistance in selecting an AHRI-matched system, we recommend contacting Tropical Supply to speak with a heating and air conditioning contractor in Winter Haven, Florida.
How often should I have my HVAC system serviced?
We advise scheduling professional maintenance twice annually: once in spring for your cooling system and again in fall for your heating system. According to HomeGuide, a properly maintained air conditioner typically has a lifespan of 12 to 15 years. Regular service can help extend your HVAC system's longevity and maintain its efficiency. Whether you require maintenance or are considering a system upgrade, we invite you to contact Tropical Supply to connect with an expert heating and air conditioning contractor in Winter Haven, Florida.
What types of HVAC equipment does Tropical Supply offer?
Tropical Supply offers a wide range of HVAC equipment including air conditioners, furnaces, heat pumps, thermostats, ductwork, air filters, and indoor air quality products.
How can I determine the right size HVAC system for my home?
You should consult with a professional heating and air conditioning contractor at Tropical Supply who will assess your home's square footage, insulation, and local climate to recommend the appropriate system size.
Does Tropical Supply provide HVAC installation services?
Yes, Tropical Supply offers professional installation services performed by their certified technicians in Winter Haven, Florida.
What is the difference between a heat pump and an air conditioner?
A heat pump can both heat and cool your home, using a reversed refrigeration cycle, while an air conditioner only cools. Tropical Supply can provide more details if needed.
What payment options are available at Tropical Supply?
Tropical Supply accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Visa, and Zelle as payment methods.
What hours is Tropical Supply open?
Tropical Supply is open 24 hours daily, seven days a week, with emergency after-hour appointments available. They do close on certain holidays such as November 27 and December 25.
What are some nearby automotive repair shops customers can visit near Tropical Supply?
Nearby automotive repair shops include Zoe Auto Repair, Econo Auto Painting, Ray's Auto Works, Arrington, and Chet's Auto Repair, which can be useful for vehicle maintenance before or after your visit to Tropical Supply.
Are there any nearby barbecue restaurants close to Tropical Supply?
Yes, nearby barbecue restaurants include The Smokin' Ox Premium BBQ and Rick's Bar-B-Q, which customers might enjoy visiting around their appointment times.
If I need storage or self-storage facilities near Tropical Supply, where can I go?
The Extra Closet Storage is a nearby storage facility where customers can rent self-storage units, convenient for those in the area visiting Tropical Supply.
How can the proximity of Business Cards Online support customers visiting Tropical Supply?
Business Cards Online is a nearby provider of printing, advertising, and sign-making services, which can assist customers or businesses needing such services while visiting Tropical Supply.