Brand Certified
Tropical Supply
4.9(296 reviews)
Certified by Tropical Supply • Feb 22, 2026
Business Details
260 6th Street Southwest, Winter Haven, FL
33880, United States
Certified by Tropical Supply • Feb 22, 2026
(863) 591-2802
Certified by Tropical Supply • Feb 22, 2026
https://www.tropicalsupplyac.com/
Certified by Tropical Supply • Feb 22, 2026
About
Certified by Tropical Supply • Feb 22, 2026
HVAC ContractorHeating Equipment SupplierWholesalerSwimming Pool ContractorSwimming Pool Supply Store
Tropical Supply provides ductless systems, package units, AC parts, duct work, and Refrigerate.
Location
Certified by Tropical Supply • Feb 22, 2026
Hours
Certified by Tropical Supply • Feb 22, 2026
Reviews
4.9
296 reviews
5 stars
285
4 stars
7
3 stars0
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable and friendly staff, highlighting their willingness to help and provide excellent service.
Product Quality
While many customers were satisfied with the products and prices, there were complaints about receiving damaged or obsolete items.
Professionalism
Technicians were noted for their professionalism, punctuality, and thorough explanations during service visits.
Pricing
The business is frequently recognized for offering competitive prices and good value for HVAC supplies and services.
Communication Issues
Some customers reported poor communication regarding orders and pricing discrepancies, leading to dissatisfaction.
- SKscot k1 day ago5.0Not only will I rate this company highly, I rate the employees even higher for their knowledge, professionalism,and being personable. I saved $6000.00 from the lowest quote I received prior. Tropical's prices offer the identical at no extra cost that the 4 other air conditioning companies were offering for addiinal money.
- PLpedro lopezFeb 12, 20265.0Frances una las muchachas del departamento de ventas hizo un trabajo excepcional a la hora de comprar mi sistema de A/C
- JPJo-C PromotionsFeb 11, 20265.0Fully Satisfied with the service and everyone is fully knowledgeable Thank You Francis for your suggestions, good inventory definitely will visit again Recommend #MasNa
- JDJason DobbsFeb 7, 20265.0Tropical Supply has been a great help for us with any of our properties dealing with heat pump issues. The team is great to work with and take care of any issues right away.
- BDB DavisFeb 3, 20261.0BEWARE: Our business purchased an A/C condenser Tropical Supply, that we purchased via Amazon in the summer of 2025, and we received it in August of 2025. Upon recently fully opening, examining, and getting ready to have our new AC unit installed, we found that the metal side panels of the unit were damaged in two different places. At the time of delivery, the shipping box was undamaged, so we released the shipper from liability believing the unit was intact and without shipping damage, but it was far from having damage. Perhaps it was damaged 'prior' to shipping. We called several contractors in the summer, but they were weeks out and wanting to charge exorbitant prices due to it being summer. It took us a while to find an A/C contractor to give us a bid to install this unit. It was three months later when we could finally find someone. We finally found a couple of highly rated contractors who came out to give us an estimate and both A/C contractors gave me the bad news that the 410A unit I purchased from Tropical Supply was obsolete, cannot be sold anymore, and parts will be almost impossible to find. Several other contractors in my area refused to install it for similar reasons. This news was alarming to me and confused me as to why Tropical Supply company would sell a unit like this on Amazon "full well knowing that it was already obsolete". I don’t know what the reasoning is behind the company selling such a unit, but I would like to think that it was an honest mistake on their part.. We bought this unit in good faith only to find out it was a damaged and obsolete. I believe that it should not have been sold through Amazon knowing that it was obsolete. I called Tropical Supply first, but they said that I had to contact Amazon. I called Amazon and they were very understanding and helpful, but said that I would need to contact Tropical Supply and that they would contact them as well suggesting a refund or exchange. That's when I called tropical Supply back and even sent them two more emails. I asked Tropical Supply for either a full refund, or an exchange for a non obsolete damaged unit. I even offered to pay for the return shipping. They said "no". Flat out "no", they wouldn't even consider an exchange with us paying for the return shipping. Then they sent us an email asking us to post a Google review. I emailed them saying that I didn't;t think that was wise as I didn't want to post a poor review and then asked for someone to contact me so we could once again try to work something out. Their reply was for me to once again post a review. Ok, so here it is. I do not recommend doing business with this company based on these facts.
Frequently Asked Questions About Tropical Supply
What types of HVAC equipment do you carry?
As a leading heating and air conditioning contractor in Winter Haven, Florida, we offer a comprehensive range of HVAC equipment to address your home's comfort requirements. Our inventory includes air conditioners, furnaces, heat pumps, thermostats, ductwork, air filters, and specialized indoor air quality (IAQ) products.
How do I choose the right size HVAC system for my home?
Selecting the appropriate size HVAC system is best accomplished through a consultation with a professional heating and air conditioning contractor in Winter Haven, Florida. Our experts will assess your specific needs, taking into account factors such as your home's square footage, insulation, and the local climate to recommend a system that provides reliable and efficient performance.
Do you offer installation services?
As a trusted heating and air conditioning contractor in Winter Haven, Florida, we do provide professional installation services. While our primary focus is on supplying HVAC equipment, our certified technicians are available to assist with expert installation when needed.
What is the difference between a heat pump and an air conditioner?
The main distinction between a heat pump and an air conditioner is that a heat pump can both heat and cool your home, while an air conditioner only provides cooling. Heat pumps utilize a reversed refrigeration cycle to transfer heat from outside into your home during winter and expel heat from your home to the outside during summer. For more information or to begin working with a heating and air conditioning contractor in Winter Haven, Florida, please contact Tropical Supply.
What are the benefits of a high-efficiency air filter?
High-efficiency air filters offer enhanced removal of dust, pollen, and other allergens from the air. This results in improved indoor air quality and can help alleviate allergy symptoms, contributing to a healthier home environment. If you're uncertain whether a high-efficiency air filter is suitable for your home, we encourage you to contact Tropical Supply to consult with a heating and air conditioning contractor in Winter Haven, Florida.
What is a two-stage compressor?
A two-stage compressor is designed to operate at two different capacities, allowing for more efficient energy use and precise temperature control in your home. For professional guidance on upgrading to a system with a two-stage compressor, we recommend contacting a heating and air conditioning contractor in Winter Haven, Florida.
What are SEER ratings?
SEER, which stands for Seasonal Energy Efficiency Ratio, is a measure of how efficiently an air conditioner cools your home over an entire cooling season. For more detailed information about SEER ratings, we suggest reaching out to an air conditioning contractor in Winter Haven, Florida.
What is a dual-fuel system?
A dual-fuel system integrates a heat pump with a backup heating system, such as a furnace, to provide increased efficiency and reliability. If you have questions about dual-fuel systems or wish to engage with a reputable air conditioning contractor in Winter Haven, Florida, please contact Tropical Supply.
What is an AHRI-matched system?
An AHRI-matched system refers to a setup where the components of the system, including indoor and outdoor units, are specifically designed to work together efficiently and reliably. For assistance in selecting an AHRI-matched system, we recommend contacting Tropical Supply to speak with a heating and air conditioning contractor in Winter Haven, Florida.
How often should I have my HVAC system serviced?
We advise scheduling professional maintenance twice annually: once in spring for your cooling system and again in fall for your heating system. According to HomeGuide, a properly maintained air conditioner typically has a lifespan of 12 to 15 years. Regular service can help extend your HVAC system's longevity and maintain its efficiency. Whether you require maintenance or are considering a system upgrade, we invite you to contact Tropical Supply to connect with an expert heating and air conditioning contractor in Winter Haven, Florida.
What types of HVAC equipment does Tropical Supply offer?
Tropical Supply offers a wide range of HVAC equipment including air conditioners, furnaces, heat pumps, thermostats, ductwork, air filters, and indoor air quality products.
How can I determine the right size HVAC system for my home?
You should consult with a professional heating and air conditioning contractor at Tropical Supply who will assess your home's square footage, insulation, and local climate to recommend the appropriate system size.
Does Tropical Supply provide HVAC installation services?
Yes, Tropical Supply offers professional installation services performed by their certified technicians in Winter Haven, Florida.
What is the difference between a heat pump and an air conditioner?
A heat pump can both heat and cool your home, using a reversed refrigeration cycle, while an air conditioner only cools. Tropical Supply can provide more details if needed.
What payment options are available at Tropical Supply?
Tropical Supply accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Visa, and Zelle as payment methods.
What hours is Tropical Supply open?
Tropical Supply is open 24 hours daily, seven days a week, with emergency after-hour appointments available. They do close on certain holidays such as November 27 and December 25.
What are some nearby automotive repair shops customers can visit near Tropical Supply?
Nearby automotive repair shops include Zoe Auto Repair, Econo Auto Painting, Ray's Auto Works, Arrington, and Chet's Auto Repair, which can be useful for vehicle maintenance before or after your visit to Tropical Supply.
Are there any nearby barbecue restaurants close to Tropical Supply?
Yes, nearby barbecue restaurants include The Smokin' Ox Premium BBQ and Rick's Bar-B-Q, which customers might enjoy visiting around their appointment times.
If I need storage or self-storage facilities near Tropical Supply, where can I go?
The Extra Closet Storage is a nearby storage facility where customers can rent self-storage units, convenient for those in the area visiting Tropical Supply.
How can the proximity of Business Cards Online support customers visiting Tropical Supply?
Business Cards Online is a nearby provider of printing, advertising, and sign-making services, which can assist customers or businesses needing such services while visiting Tropical Supply.
Brand Certified Facts from Tropical Supply
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Certified February 22, 2026Yext Knowledge Graph
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