Business Details
About
HVAC ContractorHeating ContractorAir Conditioning ContractorAir Duct Cleaning ServiceAir Quality Consultant
Looking for fast, honest, and dependable AC repair or HVAC service in Winter Haven or anywhere in Polk County? Integrity Refrigeration and A/C is your local, family-owned solution. We specialize in residential and commercial refrigeration, air conditioning repair, and full-service HVAC work. Known for our professionalism, quick response times, and quality craftsmanship, we treat every home and business like our own. Skip the big-name hassle—our team delivers personal service with a focus on trust and long-term reliability. Book your appointment today and stay comfortable year-round.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Free street parkingAvailable
Location
Hours
Reviews
4.9
333 reviews
5 stars
322
4 stars4
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing clear communication and thorough explanations.
Technical Expertise
Customers praised the technicians for their technical skills and ability to diagnose and resolve issues efficiently.
Integrity and Honesty
Many reviews highlight the company's commitment to integrity, with technicians providing honest assessments and avoiding high-pressure sales tactics.
Timeliness
The company is noted for its prompt service, with technicians arriving on time and completing work in a timely manner.
Mixed Experiences
While most feedback is positive, there are a few negative reviews citing issues with service quality and communication.
- NANemath Ahmed2 days ago5.0Had a really great experience working with Yandy on air duct cleaning and condensor cleaning . He was extremely professional, friendly, and clearly very knowledgeable. The whole process was smooth and thorough. I’d highly recommend Integrity Refrigeration and AC to anyone looking for high-quality service and skilled, trustworthy technicians. You really can’t go wrong with them. The customer support was also very prompt. Billy has assembled an amazing team!
- PVPablo VolpezNov 14, 20255.0Yandy the technician was knowledgeable and very well detailed when explaining the issue with my A/C unit. He went over the various options on how to fix the problem with several price points. He also went over the available maintenance plans that would help for future calls when necessary. I would definitely recommend this company for future use. Even had a call back after my appointment, to see how everything went. Very satisfying customer service.
- ADantonio ducharmeNov 3, 20255.0Yandy came out and did our maintenance for the AC. He was very kind and informative. He was straight forward about everything he was doing. When he found problems he broke everything down when explaining and told me what I should do to fix them and instead of just trying to sell me extra stuff Yandy simply told me his recommendations and sent me quotes. I didnt feel pressured in to anything. It was all around a pleasant service.
- LRLynn RoopOct 28, 20255.0I strongly recommend Kevin. He has performed multiple different services on our AC unit. He is very thorough explaining things and showing us pictures. He is also very patient and understanding when I need to ask him the same question several times because I don’t really understand all the technology involved. Friendly. Friendly and respectful with a very calm demeanor. I have great trust in him. Also this company is absolutely fantastic. My sister and brother-in-law recommended this company to me when I first moved here. They have use this company for over 30 years. They always talk about Billy who apparently is the owner and used to do service maintenance and they really trusted him also. I have never met Billy, but I’m certainly glad I took my sister’s advice and called this company from day one.
- JLjuan lopezOct 23, 20255.0I had an excellent experience with Kevin Ibarra from Integrity Refrigeration. He came out promptly to repair my AC unit and quickly diagnosed the issue. Kevin was professional, knowledgeable, and took the time to explain what was wrong and how he fixed it. The repair was done efficiently, and my system has been running perfectly ever since. I really appreciate his honesty, attention to detail, and commitment to quality service. Highly recommend Integrity Refrigeration for anyone needing reliable HVAC work.
Frequently Asked Questions About Integrity Refrigeration & A/C
What types of HVAC services does Integrity Refrigeration & A/C offer?
Integrity Refrigeration & A/C provides residential and commercial HVAC services including AC repair, maintenance, installation, furnace service, ductless HVAC, and indoor air quality solutions.
What brands does Integrity Refrigeration & A/C work with?
They work with top HVAC brands such as Amana, Daikin, and Mitsubishi Electric.
Where is Integrity Refrigeration & A/C located?
Integrity Refrigeration & A/C is located at 1226 6th St SW, Winter Haven, FL 33880, USA.
What are the business hours of Integrity Refrigeration & A/C?
They are open daily from 8:00 AM to 8:00 PM.
Does Integrity Refrigeration & A/C offer emergency HVAC repair services?
Yes, they provide emergency repair services for air conditioning, heating, and HVAC systems.
What payment options are accepted at Integrity Refrigeration & A/C?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Is an appointment required to receive service from Integrity Refrigeration & A/C?
Yes, appointments are required to receive service.
What options do customers have if they live in nearby cities such as Auburndale or Haines City?
Integrity Refrigeration & A/C services customers across several cities including Auburndale, Bartow, Haines City, and Winter Haven, providing reliable HVAC solutions in these areas.
Can customers visiting nearby places like Oaklawn Cemetery or Southside Baptist Church easily find Integrity Refrigeration & A/C?
Yes, customers visiting nearby locations such as Oaklawn Cemetery or Southside Baptist Church in Winter Haven can easily access Integrity Refrigeration & A/C located nearby at 1226 6th St SW for their HVAC needs.
Are there other related contractors or services near Integrity Refrigeration & A/C that customers might consider?
Nearby, customers can find other contractors like Airwaves Comfort and True Pro Roofing LLC, as well as services such as plumbing by Daniels Plumbing or painting by Gator Pressure Cleaning & Custom Painting to meet broader home service needs.