Location.com logo
Brand Certified

Iceberg Home Services

4.7
(2084 reviews)

Business Details

1101 42nd St NW, Winter Haven, FL
33881, United States
(863) 594-1698

About

Air Conditioning ContractorPlumberEmergency Plumbers
Iceberg Home Services is a family-owned HVAC and plumbing company in Florida. We have over 70 years of experience in residential and commercial services in Polk County and surrounding areas. Every day, our team strives to provide our customers with the best product, workmanship, and customer service possible.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceNot available
  • Wheelchair accessible restroomNot available

Location

Iceberg Home Services
1101 42nd St NW, Winter Haven, FL
33881, United States

Hours

Reviews

4.7
2,084 reviews
5 stars
1,883
4 stars
42
3 stars
16
2 stars
20
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Technicians are frequently described as professional, knowledgeable, and efficient, providing excellent service and thorough explanations.

Communication

Customers appreciate the prompt communication regarding appointments and technician arrivals, often receiving updates and photos.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that quotes for repairs were excessively high compared to the actual cost of parts.

Membership Issues

There are complaints about the monthly membership service, with customers feeling misled about benefits and experiencing issues with unauthorized charges.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding installation quality and customer service follow-up, indicating inconsistency in overall customer satisfaction.
  • VW
    Vance Weppelman
    3 days ago
    1.0
    Sales tech took advantage of my elderly grandmother and upsold her a membership that she didn’t ask for and provided a part for her air conditioner that it did not need. My grandmother didn’t call me but will from now on so she won’t get taken advantage of by companies like this. Told her she’d pay no interest if she financed this part she didn’t need and she’s, in fact, going to be paying interest.
  • HC
    Hasan Cengiz
    5 days ago
    5.0
    ⭐⭐⭐⭐⭐ Excellent Service — Highly Recommend I had a great experience with this HVAC company when they came out to repair my A/C. From the very beginning, the reception staff was friendly, professional, and easy to communicate with. The technician was extremely knowledgeable and quickly diagnosed the problem. Before calling them, I had two other companies come out who completely misdiagnosed the issue, which was very frustrating. These guys figured it out quickly and fixed the A/C without any problems. The pricing was also very reasonable, especially considering the quality of work and the time they saved me. Everything was explained clearly, and the repair was done efficiently. Honest, professional, and competent service . I would definitely recommend them to anyone needing HVAC work.
  • AC
    April Costello
    6 days ago
    1.0
    I have received two "notices" from them in the mail to my parents home. These notices use fear tactics to try and gain services from us. A quick Google search confirms that I'm not legally required to replace the pipes (that we may not have in the first place) that they are trying to intimidate us into. It's a disgusting business practice to prey on homeowners. If I need a plumber I will make sure to fine someone with integrity.
  • AW
    A. Watkins
    Feb 18, 2026
    5.0
    I was dealing with two leaks, and had to have my water turned off. Bailey was able to come out the same day (on a Sat), and was very courteous, knowledgeable and speedy. He was able to get me a temporary fix so I can have water. He came Monday when the parts came in for a permanent fix. Would definitely use the company again, and recommend them to family and friends.
  • RK
    Richard Kapise
    Feb 5, 2026
    1.0
    We are not very happy about this service at all. Three days since we gave a down payment for service which included ordering a motor. The tech KITT said if we don’t hear from Iceberg by noon to call and ask the status. We did call. No return response at all. Called again and finally talked to I believe a Marie. She said she sees that the motor was ordered with no estimate as when it will be here. At this point I want to cancel my service providing I can cancel my Capital One credit that was approved for this service. Another thing is the TECH never called back let alone he does not answer his calls. I believe that all the service calls are going through I A. Which is very very frustrating and disappointing that any company customer service has to rely upon this as it’s as absolutely very unprofessional. Almost childish.

Brand Certified Facts from Iceberg Home Services

Iceberg Home Services partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: