Service Quality
Technicians are frequently described as professional, knowledgeable, and efficient, providing excellent service and thorough explanations.
Communication
Customers appreciate the prompt communication regarding appointments and technician arrivals, often receiving updates and photos.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that quotes for repairs were excessively high compared to the actual cost of parts.
Membership Issues
There are complaints about the monthly membership service, with customers feeling misled about benefits and experiencing issues with unauthorized charges.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding installation quality and customer service follow-up, indicating inconsistency in overall customer satisfaction.