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The Comfort Authority

4.9
(1749 reviews)

Business Details

9608 N Nebraska Avenue, Tampa, FL
33612, United States
(813) 355-8898
https://www.thecomfortauthority.com/

About

HVAC ContractorHeating ContractorAir Conditioning ContractorPlumber
We know you work hard at making your home comfortable, but sometimes what you can do is just not enough to reach the level of comfort you deserve. The things you can’t see, touch, or buy at a store are often what really make a home FEEL good. That’s where The Comfort Authority comes in. Our experts are trained and certified to assess your whole home to pinpoint the precise cause of the issues you are experiencing that prevent you from feeling as comfortable as you deserve to be. We won’t stop until you’re happy.

Details

  • Requires appointmentAvailable
  • Onsite servicesNot available
  • Wheelchair accessible restroomNot available
  • Wheelchair accessible seatingNot available

Location

The Comfort Authority
9608 N Nebraska Avenue, Tampa, FL
33612, United States

Hours

Reviews

4.9
1,749 reviews
5 stars
1,691
4 stars
19
3 stars
7
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, professional, and knowledgeable, with many customers highlighting their thorough explanations and willingness to help.

Response Time

While many reviews praise the quick response and service, there are some complaints about delays in emergency situations.

Quality of Work

Customers frequently commend the quality of work performed, noting that technicians are detail-oriented and effective in resolving issues.

Communication

Most reviews indicate that technicians communicate clearly about the services needed and provide options without pressure.

Overall Satisfaction

The Comfort Authority is highly recommended by many customers for their reliable service and commitment to customer satisfaction.
  • BR
    Bryana Ruege
    Feb 24, 2026
    1.0
    Be warned!! If you get a quote from them they will never stop calling and texting you!! I got a quote 8months ago ish and I have received probably 4 voicemails, dozens of texts and spokes with at least 3 people and I can’t get them to stop!! Take my number out of your computers!!!!!
  • AP
    Angela Poff
    Feb 22, 2026
    5.0
    Great service, even better people Big shoutout to the team at The Comfort Authority! We just replaced an aging AC unit with them (thanks to Luis for the initial inspection, Derek for the help with the planning and design, and Gary & Shiar for the smooth install). It’s such a relief knowing we won’t be sweating it out this summer! They also just started offering plumbing in the last year, which is awesome. James was fantastic—he fixed a bunch of lingering issues we had in one visit. It’s rare to find a company that does both AC and plumbing this well. They’re honest, fair, and they genuinely seem to care about the homeowner as well as their product. Definitely our go-to from now on!
  • TD
    Tania Drago
    Feb 22, 2026
    5.0
    We had them install a new water heater and A/C Unit. They worked out a bundle deal for us and we are very grateful. They were very professional and accommodating. They installed the next day and everything works perfectly. Highly recommend.
  • TT
    Tre
    Feb 20, 2026
    5.0
    Luis serviced my HVAC/AC and Dalton took care of plumbing/water heater. Both services handled with perfection and very detailed. I had a water heater installed in 2006 that needed an immediate swap out. 2 hours later I had a new water heater delivered and installed thanks to Dalton and Comfort Authority. 5 stars to both these guys. We really appreciate your service.
  • LO
    Lauren Osborne
    Jan 29, 2026
    5.0
    I cannot say enough good things about Chris with The Comfort Authority. Chris came out to do my annual A/C maintenance, and instead of rushing through it, he truly listened to concerns I’ve had for years. He took the time to look back through my service history and saw that I had been complaining about uneven heating and cooling for nearly five years. He didn’t brush it off — he went above and beyond. Chris climbed into my attic to inspect the ductwork, checked every vent in the rooms I was having problems with, and then clearly explained what was causing the uneven temperatures in my home. True to his word, five days later the team came out and made duct modifications. A week after that, they returned for a few final adjustments. For the first time in five years, my home is finally comfortable — my rooms are now within one degree of each other. The difference is incredible. I am so grateful for Chris’s dedication, professionalism, and willingness to advocate for me. He truly went to bat for us and made sure the issue was fixed the right way. A huge thank you as well to Peter and Gary, who assisted with the duct modifications. The whole team was outstanding. If you’ve been dealing with comfort issues in your home, I highly recommend The Comfort Authority — and especially Chris!

Frequently Asked Questions About The Comfort Authority

What services does The Comfort Authority provide?

The Comfort Authority offers HVAC, heating, air conditioning, plumbing, air conditioning repair, and water purification services.

Where is The Comfort Authority located?

The Comfort Authority is located at 9608 N Nebraska Avenue, Tampa, FL 33612, USA.

Brand Certified Facts from The Comfort Authority

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Certified March 01, 2026Yext Knowledge Graph
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