Cabinets To Go

Reviews

• MH

  Megan Hand

  2 days ago
  1.0
  Complete Failure, Property Damage, and Total Refusal to Take Responsibility This was one of the worst home renovation experiences I’ve ever had. I spent over $20,000 with Cabinets To Go, who used Sage Surfaces to coordinate installation and hired Ramos Marble and Granite in Saint Petersburg, FL to do the work. What followed was incompetence, damage, and complete disregard for the customer. The problems started immediately. During the first install, Ramos installed the wrong backsplash (4” instead of the full backsplash I ordered). That mistake required everything to be torn out and redone. During the second installation, I stayed in the room specifically because trust was already gone. That decision proved necessary — I personally watched the installer drag my stove across my floor instead of lifting it, leaving a long, obvious scrape in my new flooring. When I reported the damage, Ramos’ operations manager asked for photos, which I sent immediately. A few hours later, she claimed their installer never moved my stove at all — a statement that was simply untrue. She wasn’t there. I was. I then escalated to Cabinets To Go and Sage Surfaces. Both companies said they were “working on it,” then did absolutely nothing. No follow-up. No accountability. No compensation. The estimate to repair the damage is $1,800. This entire experience exposed a system where everyone takes your money, no one takes responsibility, and the customer is left paying for contractor damage. For a national brand and a $20K+ purchase, this level of negligence and indifference is unacceptable. If you’re considering Cabinets To Go, Sage Surfaces, or Ramos Marble and Granite, understand this: when something goes wrong, you’re on your own. I would strongly advise looking elsewhere.
• MH

  Megan Hand

  Jan 2, 2026
  1.0
  DO NOT USE – Serious Damage, Lies, and Zero Accountability I spent over $20,000 with Cabinets To Go, who subcontracted through Sage Surfaces to Ramos Marble and Granite in Saint Petersburg, FL. From the start, the job was botched — they installed the wrong backsplash, forcing a full tear-out and second install. During the second visit, I personally watched the installer drag my stove roughly 9 feet across my floor, leaving a long scrape in my new flooring. When I reported it, Ramos’ operations manager asked for photos — then later flat-out denied their installer moved the stove at all, even though I witnessed it. I contacted Cabinets To Go and Sage Surfaces repeatedly. Both said they were “working on it” and then completely ignored the issue. The documented repair estimate is $1,800, and none of these companies took responsibility or offered compensation. This is not a minor mistake — it’s property damage followed by denial and refusal to stand behind their contractors. If something goes wrong, expect finger-pointing and silence. I strongly advise avoiding all three companies.
• SS

  Sandy Smith

  Nov 30, 2025
  5.0
  Chris Huffman was our rep and he was so patient and helpful in organizing and helping us design the cabinets that we needed for the bathroom and the office. I would definitely recommend setting up an appointment with him …
• MK

  Mariana Kind

  Oct 8, 2025
  5.0
  Great experience. Bob is the best!! He is very patient and knowledgeable and a great pleasure to work. The whole experience was very smooth.
• SB

  Sandra Burlison

  Sep 27, 2025
  5.0
  They had a great selection of cabinets. The staff was very knowledgeable and had a quick turn around. Professional scematics of the kitchen were provided, which really helped visualize how it will turn out. Measurements were done , and cabinets are ordered! Yay! So far an easy process and Bob was extrenely helpful. Will update review once completed. 🎉

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