Kitchens, Closets & Baths by FineCraft Custom Cabinetry

Reviews

• PP

  Page

  Apr 17, 2024
  1.0
  Tammy Whitlock came to our home asked for our house plans and now she will not return our calls after we’ve asked for our plans back. Unbelievable how unprofessional this group is
• ES

  Elena Sandberg

  May 6, 2021
  1.0
  I am amending my review of this company as well as on the 2 other companies Scott and Bea Spoerl own. I would give them 0 if it was a choice!! He is a disreputable businessman who does not stand behind his product nor his employees. My 10 foot panel against my gas wall oven has a crack in it along with a sloppy paint job (that his employee did) and he REFUSES to fix it. This is also in answer to his response. First of all my initial review was all 0s because of the total unprofessionalism, lack of communication and lack of continuity of employees and lack of completion of my kitchen installation (installed March/April 2021). There were numerous issues (more than i can state here ) with my cabinets and plans. Lack of communication with size of cabinetry vs what I already had was one issue. On one wall, my cabinets had to be moved 3 times while my quartzite countertop was attached. Not only was the possibility of the countertop cracking but then i had to have the countertop people return to reseal seams all because Finecraft/Graber could not get the measurements correct with installation. THE ONLY REASON I CHANGED IT TO A 5 STAR WAS THAT AFTER MUCH HARRASSMENT THEY FINALLY FINISHED ALL THE CHECK LIST ITEMS AND I WAS ASKED TO CHANGE MY REVIEW. I am since amending this review to be back at 0. I take very good care of my cabinets and wash and clean them continually. One other thing, I asked another kitchen person and i was told that my cabinets are chipping because of a poor basecoat!! His employee Carlos came to touch up my cabinets because they were chipping and barely 6 months old and this his what he left me with.. I have repeatedly asked Scott to fix it and he told me" to take the door off and bring it to a paint refinisher!!".. in other words he refuses to stand behind his product! In additon, that same 10ft panel is cracked and he refuses to fix it. Communication is abhorrent!! He loses employees continually. I alone had 4 different project managers!! There are so many other kitchen and cabinet places in Sarasota and Bradenton. Do not use them!! Product might be nicely made and the color I love ( which is the Reason I went with them!) But had I known I would be still dealing with this just about a year after installation I would have chosen someone else!! The attached pictures was from original post which i am trying to change to show damage done by finecraft employee which Scott the owner refuses to fix!! I am trying to attach pictures so you can actually see what I am talking about! Original post: Finecraft/Graber cabinets did a fantastic job on my remodeled kitchen. Communication was lacking initially but they worked really hard to get the little things fixed done and taken care of. My custom all wood Navy blue cabinets are gorgeous!!
• RS

  Richard Sinclair

  Jan 10, 2021
  5.0
  Honestly, the quality you get with these guys is in the name. Plus you might even make a friend with the owner Bob, as he'll be there throughout every step of you're project.
• MC

  Mike Cocozza

  Feb 20, 2018
  5.0
  Working with Paul and Nikki at Finecraft has been an absolute pleasure. As a builder who focuses on quality homes and renovations, I rely heavily on talented and skilled subs and vendors to help my clients dreams become reality. The attention to detail, customer service and quality of workmanship that Finecraft provides is of the highest caliber. I appreciate all you do to help our projects be successful.

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