Business Details
About
HVAC ContractorPlumber
Custom Air & Plumbing is Sarasota’s trusted HVAC and plumbing company, providing expert repair, maintenance, and installation services. Whether you need fast AC service, reliable heating solutions, or professional plumbing support, our licensed team is here to keep your home comfortable year-round. Proudly serving Sarasota and surrounding areas with quality workmanship and exceptional customer care.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
700 reviews
5 stars
656
4 stars10
3 stars6
2 stars2
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and thoroughness of the technicians, highlighting their ability to explain issues clearly and provide effective solutions.
Timeliness
Numerous reviews noted the prompt response times and quick service, with technicians often arriving on the same day for urgent issues.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, including successful installations and repairs, although some raised concerns about pricing.
Communication
While many customers appreciated the clear communication from technicians, some expressed dissatisfaction with transparency regarding pricing and service details.
Long-term Relationships
Several long-term customers highlighted their ongoing satisfaction with the company, although a few expressed disappointment with recent service quality and management changes.
- SCStephen Catania4 days ago1.0Had to replace ( evaporator coils. The installers don't know what they're doing. Stay away from this company
- PTP. T.6 days ago5.0Daniel came out to check why AC not running. Very polite,explained issue. Unfortunately need an electrican, as its not getting correct voltage. Will use them in future :)
- JHJohn HolloNov 14, 20255.0Technician Viktor analyzed my AC unit and he is going to order some parts. He switched the thermostat to Emergency heater operation and the unit is working without loudness. He promised a callback when the party are in the shop. Well done. Thanks for your service. The unit is under warranty
- APAlicia PetrilNov 11, 20255.0Two techs arrived on time at 8:30 am. They worked methodically until 5 pm, installing a completely new Daiken heat pump in my attic. Matt and DeSean were polite and conscientious. Handling a messy, dirty job with the customer in mind is not always foremost for a technician. These two men exhibited just that. Custom Air is a great company. Their HVAC techs and plumbers are superior!!
- KBKim BeginNov 8, 20255.0Daniel Yolder and Michael were very good team. Mostly Daniel who worked diligently hard all day from 8.30am till 6+pm! In order to complete installation of brand new AC system replacement in time. He spent lots of time also to locate the hidden down sprout water pipe among shrubs!. I recommend Daniel Yolder for Custom Air. Thanks for great services. Kim Begin
Frequently Asked Questions About Custom Air & Plumbing
What services does Custom Air & Plumbing offer?
Custom Air & Plumbing provides expert repair, maintenance, and installation services for HVAC systems and plumbing in Sarasota and surrounding areas.
Where is Custom Air & Plumbing located?
Custom Air & Plumbing is located at 5338 Pinkney Ave, Sarasota, FL 34233, USA.
What are the business hours of Custom Air & Plumbing?
Custom Air & Plumbing operates 24 hours a day, 7 days a week, providing around-the-clock service.
How can I get in touch with Custom Air & Plumbing?
You can contact Custom Air & Plumbing by phone at +1 941-217-7799 or email support@customairinc.com.
Does Custom Air & Plumbing require appointments for service?
Yes, Custom Air & Plumbing requires appointments for their repair and maintenance services.
What languages are spoken by staff at Custom Air & Plumbing?
The staff at Custom Air & Plumbing speak English.
How can I book a service appointment with Custom Air & Plumbing?
You can book a service appointment by visiting their contact page at https://customairinc.com/contact-us.
Are there nearby transit options to reach Custom Air & Plumbing?
Yes, the SCAT Transit Administration bus station is nearby, making it convenient to access Custom Air & Plumbing by public transit.
What other home improvement stores are close to Custom Air & Plumbing?
Allied Building Products, a home improvement store, is located near Custom Air & Plumbing and could be useful for additional building materials or supplies.
Are there places for fitness and recreation near Custom Air & Plumbing?
Yes, nearby fitness and recreation venues include RFS Barbell gym and Real Fitness Sarasota, perfect for workout before or after your visit.