Del-Air Heating, Air Conditioning, Plumbing and Electrical

4.5
4133 reviews

About

HVAC ContractorElectricianPlumber
"Experience the expertise of Del-Air Heating, Air Conditioning, Plumbing, and Electrical, a Sanford, FL-based company providing comprehensive home comfort solutions since 1983. We are proud to offer 24/7 emergency repairs, new system installation, and routine maintenance throughout the North Orlando area. Our team of skilled technicians is ready to ensure your home maintains optimal comfort and functionality. Our commitment to quality and customer satisfaction is evident in our decades of experience and our dedication to providing exceptional service every time."

Location

Del-Air Heating, Air Conditioning, Plumbing and Electrical
531 Codisco Way, Sanford, FL
32771, United States

Hours

Reviews

4.5
4,133 reviews
5 stars
3,419
4 stars
182
3 stars
67
2 stars
58
1 star
407

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor communication and scheduling issues, including no-shows and difficulty reaching management.

Technician Performance

Several reviews praised technicians for their professionalism, knowledge, and thoroughness, with specific mentions of Roman and Jamar.

Pricing Concerns

Customers expressed dissatisfaction with perceived high prices and upselling tactics, leading to distrust in the company's pricing integrity.

Service Reliability

There were multiple complaints about unreliable service, including delays and unresolved issues, leading to frustration among customers.
  • SC
    S C
    Sep 8, 2022
    1.0
    If I could give zero stars I would. Air conditioning stopped working. I subscribe to their maintenance plan. Called for service on a Wednesday and was advised they could not come out until Sunday. I tried to be connected to a manager was hung up on 2x, transferred back into a que. Then was advised an email would be sent to a supervisor for a callback. No call back was received. I was told they are too busy. It appears Del Air is mostly concentrating on their contracts with the new builds and not their loyal customers. Stay away from this company if you expect timely service. I ended up calling another company and they came out the same day within 4 hours of my call.
  • HC
    heather carley
    Oct 29, 2020
    5.0
    Hareem and their partner (I don’t remember their name) were very professional and responsive to our request that they both wear masks and gloves the whole time in our house, due to our medical condition. They got the job done quick and told us what was going on
  • RB
    Rex Basham
    May 13, 2020
    5.0
    We live in downtown Orlando and have used Del Air for years. 6 months ago we purchased a new air conditioner from them - and just yesterday we had our initial 6 months maintenance, and it went well. They have always been professional - and good people to invite in your home. Highly recommended.
  • KD
    Kirk D.
    Apr 18, 2020
    5.0
    Unbelievable service. Service tech caleb was really knowledgeable and professional. Big plus was the shoe covers. Would definitely recommend.
  • JG
    Jennifer Gordon
    Aug 17, 2019
    5.0
    Our AC was not working at all - part of the motor was broken. Our technician (I believe his name was Ryland) came out and got it working with a temp fix since a part needs to come from the manufacturer. It seems to be working fine - this would have been a horrible vacation with no air conditioning.

Frequently Asked Questions About Del-Air Heating, Air Conditioning, Plumbing and Electrical

What services does Del-Air Heating, Air Conditioning, Plumbing and Electrical provide?

Del-Air provides comprehensive home comfort solutions including heating, air conditioning, plumbing, and electrical services.

Where is Del-Air Heating, Air Conditioning, Plumbing and Electrical located?

Del-Air is located at 531 Codisco Way, Sanford, FL 32771, USA.