Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Pensacola to get help with all of your equipment rental needs today!
Location
Hours
Reviews
3.8
71 reviews
5 stars
41
4 stars
9
3 stars
4
2 stars
3
1 star
14
- JBJeremy BlackburnSep 30, 20255.0Great service and customer service
- HWHolly WhittenAug 8, 20255.0Everyone was soooo incredibly helpful. Made sure I got what I needed. Make sure I knew how to use it. Absolutely outstanding see a great team that works well there. Gentlemen, this is Holly Whitten, you made my life so much easier!!!! thank you.
- CRChrys RudolphMay 31, 20251.0We’ve worked with Sunbelt Rentals in the past without issue, but this recent experience was disappointing. A lien notice (or preliminary notice) was sent out before the equipment had even been returned or payment was due. While we now understand this may be part of their standard process to preserve lien rights, the timing created confusion and tension with our client—despite our account being in good standing. We hope Sunbelt considers improving communication with long-standing customers before sending notices that can negatively affect client relationships. Clearer dialogue upfront would go a long way toward maintaining trust on both ends.
- MDMark DensmoreNov 15, 20201.0If I could give zero stars I would. Total lack of professionalism and honesty from this location in Pensacola! Have used Sunbelt often and they always deliver; however, not at this location. Ordered an extension ladder rental on-line a week before expected delivery at 11AM. Called two days before delivery and they said I was on the board for 11AM delivery. The day of delivery and time came and went with NO DELIVERY (the location was 3.5 miles away). I was travelling over 500 miles to this site. I called several times up until 12:30 PM asking where was my ladder and they stated it was being loaded on a truck. When I confronted this guy Josh at store he said, I was not his only customer and he was working on it. Thank you for wasting my time and money SUNBELT PENSACOLA. I would recommend staying clear of this location if you need on-time and professional results.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver’s license or government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required. Commercial Credit accounts are also available for increased financial flexibility.
Is a deposit required when I make a reservation at Sunbelt Rentals?
No deposit is required for customers without a line of credit. Payment information is required during reservation but your card won't be charged until equipment pickup. Credit customers have deposits secured and held until equipment return and contract closure.
Can I extend my rental period for equipment from Sunbelt Rentals?
Yes, contact the rental branch to extend your rental. Additional time and charges will be added to your contract and credit card based on updated rental rates.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the original rental location. If you need to return elsewhere, call the store for guidance and assistance finding a convenient return location.
What delivery options are available for equipment rentals?
Sunbelt Rentals offers delivery from their locations for a reasonable fee. You can select delivery during reservation and specify drop-off date/time and pickup estimates. Delivery and pickup fees are invoiced for commercial credit accounts.
What should I do if my rented tool breaks during use?
Contact your rental branch or use the Equipment Detail page in your reservation to request service or a replacement. Consider purchasing the Rental Protection Plan at rental start for damage coverage.
What are the operating hours of Sunbelt Rentals in Pensacola?
Sunbelt Rentals in Pensacola is open Monday to Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What nearby places can I visit when I rent from Sunbelt Rentals in Pensacola?
Near Sunbelt Rentals, you can grab a meal at Wendy's or Burger King, enjoy coffee at Scooter’s Coffee or Circle K, or watch a movie rental from Redbox. These spots are convenient for breaks before or after your equipment rental.
How can nearby gas stations help when renting equipment from Sunbelt Rentals?
Nearby gas stations like Shell and Circle K offer convenient fuel and automotive needs, helpful if you're using rental equipment or trucks that consume fuel during transport or operation.
Are there nearby automotive and truck services near Sunbelt Rentals for additional project needs?
Yes, nearby options include Gerber Collision & Glass for auto body repairs, U-Haul Neighborhood Dealer for truck rentals, and H&H Truck and Outdoor for truck accessories, useful complements to equipment rentals for projects.