Gene's Flooring

Reviews

• RW

  robert waldmann

  Nov 5, 2025
  5.0
  I have really enjoyed working with Genes Flooring, they treat me like family. They work with my clients and keep me up to date on the best products at the best prices.
• AP

  Alicia Peerson

  Oct 5, 2025
  5.0
  When we moved into our house recently, we wanted to replace the Aging carpet with more durable luxury vinyl plank flooring. After getting a quote from a big box store, we decided to look at local offerings. We chose Gene's because of all the excellent reviews. And those reviews definitely led us to the right spot! From the beginning, the floor room helpers were very knowledgeable and took the time to explain to my husband all of our options for types and colors. Then, when we made our decision, they were extremely easy to work with for quick scheduling and installation. The team they sent out were incredibly respectful of our home, hard workers, and did an amazing job. Every step of the process was easy for us and we never once felt pressured. I would highly recommend Gene's Flooring for all your flooring needs.
• DD

  Daniel

  Jul 26, 2025
  5.0
  I had an absolutely outstanding experience with Gene’s Flooring in Pensacola from start to finish. From the moment I walked into the showroom, Daphne was incredibly helpful and knowledgeable. She worked closely with me to choose the perfect flooring that not only looked great but also stayed within my budget. She made the whole process easy — from picking out the right style to getting all the appointments set up quickly. Kyle came out to do the measurements and assess the space, and he was just as professional. He took his time, made sure everything was accurate, and answered all my questions. Super down-to-earth and easy to work with. Then Terry and his crew came out for the installation, and let me tell you — they crushed it. Every single detail was on point. Door frames, corners, transitions — everything was done with care and precision. They kept the work area clean the entire time and even finished ahead of schedule. I couldn’t believe how smooth and stress-free the entire experience was. If you're looking for quality flooring and a crew that treats your home like their own, I can’t recommend Gene’s Flooring enough. Five stars all the way.
• CR

  Crystal R

  Jul 26, 2025
  5.0
  Gene's flooring replaced carpet in 2 of my bedrooms. From getting an estimate, picking out carpet, and then install, they made everything really easy. The carpet looks great. Great experience.
• BR

  Bob Rollins

  May 29, 2025
  5.0
  I have used Gene's Flooring for the past 11 years for all my flips and personal use and have found them to be very professional, accommodating and perfect installs every time. Stephanie is amazingly available every time we call or come by, she also helps us with the best choices that always turn out perfect. Kevin runs the family business even better than his dad (don't tell dad), and they run a very respectable business. I have friends that are contractors and they have always used Gene's. They are a pleasure to work with and make your flooring needs easy. Thanks, Gene's. Bob Rollins

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