Unique Flooring & Design

Reviews

• GD

  Glenn Dorman

  Nov 16, 2025
  5.0
  Unique Flooring and Design did a fantastic job replacing old linoleum with modern tile flooring in our laundry room, adjoining hallway and three bathrooms. Owner Nelson Carballea is very much a professional gentleman. He listened skillfully to our needs and desires and customized a strategy to accommodate our goals. Seeing the beautiful tile products available in his store encouraged us to dust off an 11-year old project and consider doing business with his company. He allowed us to take tile samples home for review and never pressured us to commit a purchase. The entire process from beginning to end pleasantly exceeded expectations. We scheduled an estimate, which he personally accomplished and returned with a very reasonable offer. Scheduling was easy and quick; materials and installers were available within a week. Our prep was minimal, because installers (led by Yasnioby R.) removed and replaced washer, dryer and toilets with care and precision. Installation was expert and professional; tile layout was well planned and level throughout, even securing the “squeaky” upstairs subfloor before laying the tile. Installers were very respectful of our home and “worked clean” never leaving us feeling like we were in the middle of a construction zone. The project has been transformative; it renewed and amplified the beauty of those spaces. We are estactic about the outcome and grateful for meeting Nelson Carballea with whom we enjoyed doing business. We highly recommend Unique Flooring and Design to anyone thinking of repairing or upgrading flooring, especially tile.
• SA

  Sandy Albert

  Nov 10, 2025
  5.0
  Nelson Carballea, owner of Unique Flooring & Design, in Oviedo, is one of the most honest and conscientious business owners I have ever dealt with. When he came to do his final measurements for the new carpeting I had chosen at his store, he did something astonishing. Rather than try to sell me new carpet and padding, he told me that my existing carpet was in great shape and just needed stretching where it had bunched up (due to poor quality installation and carpet cleaning in previous years). His honesty amazed me and he even recommended a professional contact (Dwain Avalos, owner of East Coast Flooring and Installations, Winter Springs), to do the job. Not only did Nelson save me hundreds of dollars, but he impressed me as an ethical businessman with a great deal of knowledge, experience and integrity. I would not hesitate to do business with Nelson in the future and can highly recommend him for your next flooring project.
• JR

  John Paul Rivera

  Oct 31, 2025
  5.0
  Unique Flooring is the spot to be at- need quality tiles both wall and floors - this is the place to be - talk to Nelson- he knows his stuff - all day long.
• MF

  Maciej Frik

  Oct 25, 2025
  5.0
  Our family had an exceptional experience with Unique Flooring & Design! From the very beginning, the entire process was smooth, stress-free, and professional. Nelson, the owner, is incredibly knowledgeable and fantastic to work with. He took the time to help us choose the perfect flooring for our home, explaining the pros and cons of each option and making sure we got something that fit both our lifestyle and our budget. You can tell he genuinely cares and wants his customers to be happy, not just make a sale, and takes great pride in his work. When it came time for installation, Gerry and Charles did an exceptional job. They were prompt, courteous, and highly skilled. Every detail was handled with care, their workmanship is flawless. They were also incredibly knowledgeable and happy to answer every question we had along the way, which really put us at ease. They treated our home with care and made sure to clean up at the end of each day, which we really appreciated. What also stood out to us was how accommodating the team was with our schedule. They worked around our timing and made sure everything fit perfectly into our availability, which made the whole process so much easier. They even went above and beyond by storing our flooring until we were ready, and when we noticed one very minor issue afterward, they came out right away to resolve it with the same professionalism and care they showed throughout the project. That kind of responsiveness and pride in their work is rare these days. The floors look beautiful, we get compliments all the time, and we couldn’t be happier. Nelson, Gerry, and Charles are true professionals, and we’re so glad we chose Unique Flooring & Design. We will definitely be calling them again when it’s time to redo our bathrooms. If you’re looking for great service, honesty, flexibility, and true craftsmanship, we highly recommend Unique Flooring & Design. They made our home look amazing!

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