Customer Service
Many customers praised the friendly and professional demeanor of the staff, particularly highlighting the responsiveness and helpfulness of technicians and office personnel.
Quality of Work
While some reviews noted excellent installation and maintenance services, others reported issues with the quality of repairs and installations, leading to dissatisfaction.
Pricing Concerns
Several customers expressed frustration over perceived high costs for services, particularly regarding labor charges and upselling practices.
Reliability Issues
A number of reviews mentioned ongoing problems with AC units shortly after installation, raising concerns about the reliability of the products and services provided.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing strong satisfaction while others reported significant issues and dissatisfaction with service.