Certified by Better Home Improvement • Feb 22, 2026
Reviews
4.6
172 reviews
5 stars
144
4 stars
7
3 stars
4
2 stars
6
1 star
11
What are people saying?
AI-generated from recent customer reviews
Communication Issues
Many customers reported poor communication and lack of updates throughout their projects, leading to frustration and dissatisfaction.
Quality of Work
While some customers praised the quality of the finished projects, others experienced issues with workmanship, such as leaks and improper installations.
Customer Service
Feedback on customer service was mixed; some praised individual employees for their professionalism, while others encountered rude or unhelpful staff.
Timeliness
Several reviews noted delays in project start and completion times, with some customers expressing dissatisfaction over extended timelines.
Overall Satisfaction
Customer experiences varied widely, with some expressing high satisfaction with their projects, while others vowed not to use the company again due to negative experiences.
CH
Cynthia Hardy-allen
Feb 12, 2026
5.0
In August 2025, Better Home Improvement, Inc. installed new windows in my 1956 red brick home, and I couldn’t be happier with the results. From start to finish, their team was professional, efficient, and a pleasure to work with. The quality of the product and the level of service exceeded my expectations. A special thank-you to Tanner at the front desk — she is top-notch, friendly, and extremely courteous. I highly recommend this company for all your home improvement needs. Job well done!
P.S. Before & After Pictures
GN
Gary Norwood
Feb 12, 2026
5.0
Better Home Improvement did our 13'x34' Florida Room along with a new roof and our Soffits. Everyone from the our Salesperson, office staff and their installers were top notch they explained the entier process and execued the install perfect. i have alredy recommended them to another Co worker who is currenty getting their own Florida room installed in his Home. make sure you call BHI before you let someone else do your project! they are top notch. Thanks BHI for a great job!
DD
DouglasLaurie Dean
Feb 10, 2026
5.0
Great job on patio with fabled roof. Love the new addition. Great people to work with.
SG
Sheridan Garrett
Jan 12, 2026
5.0
Better Home Improvement had installed a new roof on our house 10 years ago and they did a great job. A few days ago, we had bad rainy, weather. In my son room the roof was leaking. I called them the next day. The customer service was great and very professional. They came out and expected the roof and we had one area that needed repair. It was taken care of in a matter of days. They did another great job if you’re looking for your roof to be repaired or replaced I highly recommend Better Home improvement.
Thank you so much!!!!!!!
SS
Seabreeze S
Dec 3, 2025
1.0
Do not recommend this company at all. They are rude. They lie. The owner is the worst man my husband and I have spoken with, ever. He sounds like he’s got a substance problem. They told us they filed for the permit, when I called to find out what was going on with it the city told me they never filed for the permit. This was 3!!! Months!! after they got a large deposit on a $50,000 job! I even went to hire a lawyer to get my money back. When they heard that they started the actual permit process. It took them 6 months to start the job they said would take a couple of months. 1 year! to finish it! I wouldn’t ever use this company again! Due your due diligence. Get every little thing in writing! Better yet; hire a professional company who values their customers and does what they say they will.
Frequently Asked Questions About Better Home Improvement
What type of material do you use?
We utilize high-strength, powder-coated aluminum in our construction. This material is specifically chosen for its durability and ability to withstand various weather conditions and natural elements.
Do you offer financing?
Yes, we provide multiple financing options that can be tailored to accommodate different budget requirements. For more detailed information about our financing plans, please contact our office.
Do you guarantee your work?
We stand behind our work with a lifetime warranty on all craftsmanship. This is in addition to the manufacturer's warranty that comes with the products we use.
How much does a patio project cost?
The cost of a patio project can vary significantly depending on the size and custom features requested. We offer complimentary quotes to provide you with an accurate estimate for your specific project.
How long does an enclosure or covering take to build?
Construction timelines can fluctuate based on various factors. For a detailed breakdown of expected timelines for different types of constructions, please refer to the construction type section on our website.
Why do you need a permit for building?
Building permits are essential as they ensure legal compliance, maintain safety standards, and verify that all construction adheres to established local and state regulations.
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Certified February 22, 2026Yext Knowledge Graph
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