Professionalism
Customers consistently praised the professionalism and expertise of the Puddles Restoration team, highlighting their attention to detail and thoroughness in handling restoration projects.
Communication
Many reviews emphasized the excellent communication throughout the restoration process, with staff providing updates and being readily available to answer questions.
Customer Care
Customers appreciated the compassionate and supportive approach of the team, especially during stressful situations, making them feel comfortable and informed.
Efficiency
The company was frequently noted for their prompt response times and efficient work, often completing jobs quickly while maintaining high-quality standards.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with the services provided, recommending Puddles Restoration for their reliability and quality of work.