Professionalism
Technicians consistently demonstrated professionalism, courtesy, and knowledge during service calls.
Timeliness
Many customers appreciated the prompt response times and same-day service for repairs.
Communication
Technicians effectively communicated options and explained the work being done, enhancing customer understanding.
Quality of Work
Overall, customers were satisfied with the quality of repairs and installations, often noting improvements in garage door functionality.
Pricing Concerns
Some customers felt that prices were high, though they acknowledged the quality of service received.