Lumber Liquidators

4.4
147 reviews

About

Flooring StoreWood Floor Installation ServiceFlooring ContractorLL Flooring
Looking for the best selection of hardwood, vinyl plank, and waterproof flooring near Ocala, FL? At Lumber Liquidators, our flooring store in Ocala, FL serves Silver Springs, Fellowship, Marion Oaks, and more surrounding areas. Explore scratch-resistant engineered hardwood, waterproof vinyl plank, and laminate flooring for affordable prices. Our expert team offers professional flooring installation and in-home measurement services. Visit our Ocala flooring store for popular looks like oak, hickory, maple, and stone-look vinyl, plus matching underlayment and trim. Get expert advice and unbeatable deals at our flooring store in Ocala, FL today!

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lumber Liquidators
3701 SW College Road, Ocala, FL
34474, United States

Hours

Reviews

4.4
147 reviews
5 stars
106
4 stars
23
3 stars
4
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Katherine and Wendy received high praise for their helpfulness, others, including a store manager, were criticized for being rude and unprofessional.

Product Knowledge

Many customers noted the staff's extensive knowledge about flooring options, which helped them make informed decisions.

Pricing

Customers frequently mentioned competitive pricing and good deals on flooring, often comparing favorably to larger home improvement stores.

Stock Availability

Several reviews indicated issues with stock availability, with some customers frustrated by delays in receiving products or having to wait for orders.

Overall Experience

While many customers had positive experiences and expressed satisfaction with their purchases, there were notable complaints about poor service and unprofessional behavior from some staff.
  • JN
    Jose Nunez
    Dec 29, 2025
    5.0
    Very Good Service, excelent people
  • NC
    Nancy Cowdrey
    Dec 29, 2025
    5.0
    Paul and I were super satisfied with the professional customer service we received from Justin, while shopping for laminate flooring. He made what could normally be a tough process go so smoothly, right down to the payment link. Highly recommend him for your future floor shopping…you won’t be disappointed. Thanks again Justin!
  • JS
    Jose Santiago
    Oct 29, 2025
    1.0
    Customer Service Is a Joke at Lumber Liquidators If you’re looking for a place where employees act like helping customers is a burden, congratulations — you’ve found it! I made a return three weeks ago, and the store manager, Justin, assured me the refund would show in two days. Three weeks later — after multiple store visits and countless phone calls — I finally got my refund… minus a restocking fee. The cherry on top? Justin told me I was “being difficult.” Really? After I had to chase down my own refund for weeks, I think patience was the only thing I didn’t run out of. I tried giving them the benefit of the doubt, but between the lack of communication, careless service, and the “that’s just the way it is” attitude, it’s clear customer experience doesn’t exist here. For a company that promotes quality and reliability, their service is shockingly unprofessional. Management clearly needs serious training in accountability and customer care. I won’t be returning — and I strongly recommend taking your business somewhere that actually values its customers.
  • WA
    Wayne Arthur
    Oct 6, 2025
    1.0
    Went there on Saturday didn't have what I wanted in stock wanted me to wait 2 weeks for a order very rude people very again only reason they get a ⭐ is that is the only way I can post this
  • CH
    Carl hiers
    Sep 7, 2025
    5.0
    Very knowlegable salesmen

Frequently Asked Questions About Lumber Liquidators

What types of flooring products does Lumber Liquidators in Ocala offer?

Lumber Liquidators offers hardwood, vinyl plank, waterproof vinyl, laminate flooring, and more, including popular looks like oak, hickory, and maple.

Does Lumber Liquidators provide installation services for flooring?

Yes, Lumber Liquidators provides professional floor installation and in-home measurement services.