Experience "The Kimal Difference" at our stores, where we pride ourselves on providing exceptional service and personalized attention to every customer. With a focus on prompt delivery and a warm, welcoming atmosphere, we aim to make every store visit feel like coming home. Our extensive selection of high-quality products, including doors, windows, trusses, and cabinets, is backed by our reputation for reliability and value. Since our acquisition by Gulfeagle Supply in 2018, a family-owned and managed roofing supply and building products business, we have continued to uphold our commitment to excellence and customer satisfaction. Kimal Lumber is synonymous with quality and value.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.