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Tru Plumbing and Gas

4.9
(394 reviews)

Business Details

4612 East Highway 20, Niceville, FL
32578, United States
(850) 533-1252
https://truplumbingandgas.com/

About

PlumberEmergency PlumbersSewer & Drain CleaningWater Heater ServiceGas Line ContractorWater Purification EquipmentWater Softening Equipment SupplierWater Heater SalesBackflow Prevention
Niceville area's choice for honest, prompt, and professional plumbing. We are fully licensed and insured, specializing in 24/7 emergency service and plumbing for new construction and remodels. License #RF11067809

Details

  • Credit cardAvailable
  • Cash onlyNot available
  • Onsite servicesAvailable

Location

Tru Plumbing and Gas
4612 East Highway 20, Niceville, FL
32578, United States

Hours

Reviews

4.9
394 reviews
5 stars
386
4 stars
1
3 stars
1
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Response Time

Customers consistently praised the quick response times, especially during emergencies.

Professionalism

Technicians were frequently described as professional, knowledgeable, and courteous.

Quality of Work

Many reviews highlighted the high quality of work and thoroughness of the technicians.

Communication

Customers appreciated clear communication throughout the service process, including follow-ups.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, citing instances of unexpected costs or high estimates.
  • KH
    Karen H
    Feb 24, 2026
    5.0
    Coming To finish up after Pro serve completes their service and Nathan can complete his service! Great communication and great customer service!! Highly recommend Tru Plumbing and Gas for your home!
  • RE
    Ryan Ekema
    Feb 21, 2026
    1.0
    Can’t give a range of cost to install a new HWH. Says he hasn’t done one in 20 years. Definitely not the company I want installing if they can give a basic range of pricing.
  • KG
    Karla Groy
    Feb 17, 2026
    5.0
    Nathan was fast, polite, and very effective! He arrived exactly when he said he would, quickly diagnosed the problem, and called me to communicate the fix. He then executed the service quickly and professionally. Tru Plumbing and Gas will officially be my go to guys moving forward.
  • MV
    Mike Vlk
    Feb 16, 2026
    5.0
    FAST response!! Took the time to analyze and research the problem instead of simply addressing symptoms as 3 previous plumbing companies did. Finally got a true fix. Thanks Nate!!! Strong recommend for sure!
  • LJ
    Liz Jones
    Jan 31, 2026
    5.0
    If you are looking for a good service and honest feedback, then look no more. Tru Plumbing discovered my house flooding and immediately got a hold of me to get the water mitigation company out there to do the job to get the water out. After everything was situated Baron went and assessed everything wrong and gave me a quote that was so detailed and that was more than I expected. Not only that he went out of his way to take care of me while I was out, but took care of the property; not to mention the way and how fast he fixed the issues, is impressive. There is still good people and good companies in this country that will provide the most outstanding and excellent customer service. Thank You True plumbing for all your help. You guys are the best!

Brand Certified Facts from Tru Plumbing and Gas

Tru Plumbing and Gas partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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