Family Air Conditioning and Heating, Inc.

Reviews

• RF

  Ralph Frank

  1 day ago
  5.0
  Family Air Conditioning and Heating responded to an A/C failure on a short notice basis, and remedied the situation in an effient, expedient manner. Our Service Tech, Kristian Suarez, did an OUTSTANDING job diagnosing the problem and completing the repair. He was informative, and explained both the problem and the remedy clearly. Far better personal service than we experienced with our previous provider.
• AS

  Anna Star

  4 days ago
  5.0
  Elvis DeJesus was an excellent technician. He showed up on time and was in constant communication with us. He was very polite and knowledgeable and told us exactly what he was doing. He informed us what we needed to keep an eye on and sent us recommendations to keep our unit working at the best capacity. He’s a great asset to the company and we felt he did a great job with our unit and in communication with us.
• PH

  P Holm

  5 days ago
  5.0
  Ryan did an outstanding job during my regular AC maintenance. He was kind, respectful, and incredibly knowledgeable. I really appreciated that he took the time to walk me through his findings, even showing me pictures so I could clearly understand what he was seeing. His proactive recommendations were thoughtful and genuinely helpful. Ryan went above and beyond from start to finish, and his professionalism made the whole experience easy and reassuring. Highly recommend!
• PH

  Peter Holmes

  Feb 24, 2026
  5.0
  Alex and two others spent an entire day replacing and calibrating an entirely new HVAC system. They also corrected flaws in the ductwork from the old system to optimize their new system. They did a fabulous job and did not leave until everything was perfect - well into the early evening. Thorough, meticulous and attention to every detail. System is functioning perfectly and gives us peace of mind that while we are away from home, the system will perform as intended and preclude any chance of the horrors that follow should a system fail. Have total confidence in Family Air and they have and continue to serve us extremely well.
• LH

  Laurence Healy

  Feb 23, 2026
  5.0
  Family Air Conditioning is the best company we have found here in Naples. From their helpful and pleasant office staff to their field techs. They make it easy to set up appointments and are on time every time. We had John Burgess today and he did great job in servicing our AC. He found a potential problem and work up a reasonable estimate. We plan to request him for our routine inspections and work.