Family Air Conditioning and Heating, Inc.

5.0
538 reviews

About

HVAC Contractor
Family Air Conditioning is here to provide HVAC products and services while maintaining integrity and values. We pride ourselves in giving our customers an experience that goes beyond their expectations.

Location

Family Air Conditioning and Heating, Inc.
3899 Mannix Dr, Naples, FL
34114, United States

Hours

Reviews

5.0
538 reviews
5 stars
527
4 stars
5
3 stars
3
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, polite, and professional, providing excellent customer service.

Knowledge and Expertise

Customers appreciate the technicians' knowledge and thoroughness in diagnosing and explaining issues.

Timeliness

Many reviews highlight the promptness of service, with technicians arriving on time and addressing issues quickly.

Value for Money

Customers feel that the service provided is worth the cost, with no pressure to upsell unnecessary services.

Overall Satisfaction

The majority of customers express high satisfaction with Family Air, often recommending them for HVAC needs.
  • JC
    Joseph Cwiak
    4 days ago
    5.0
    Our A/C wasn't cooling the house but had been running continuously for many hours, so we needed someone to come out and take a look. I called Family Air and they were able to get a technician out to us later the same day. They kept us informed about the status of the technician arriving. The technician, Rene, arrived as expected, got right to work and was able to troubleshoot the issue and resolved it while explaining everything to us. He even fixed some shoddy work that had been done previously. We're very happy with the quick and efficient service and will use them for our HVAC needs going forward.
  • JB
    Jeff Barish
    4 days ago
    5.0
    Another satisfied customer. I have been using Family Air for several years. Upon moving into a new home, it was an easy choice for me to continue to utilize Family Air at my new location. Ricky Exavier took his time to service the system, walk me through the steps I need to do to help ensure everything runs smoothly.
  • MG
    michael gurski
    Dec 4, 2025
    1.0
    There is no way these reviews are real. Your service is terrible. I waited 5 hours today from the time you said you were coming.
  • AF
    Alan Fargnoli
    Nov 26, 2025
    5.0
    Daniel, I must say what a pleasure to deal with very intuitive super knowledgeable🤙👏👏 Definitely trying to do me right explains everything perfectly great to feel comfortable when you’re spending money💯‼️ Great service tech👏💥‼️‼️ Ty
  • BC
    Bill Cullen
    Nov 20, 2025
    5.0
    Robert came out and did the six month maintenance on two properties. He was efficient and didn’t pressure any sales efforts but pointed out things that could be a problem down the road. We have been pleased with Family Air for many years

Frequently Asked Questions About Family Air Conditioning and Heating, Inc.

What services does Family Air Conditioning and Heating, Inc. provide?

They provide HVAC products and services with a focus on integrity and customer satisfaction.

Where is Family Air Conditioning and Heating, Inc. located?

They are located at 3899 Mannix Dr, Unit 422, Naples, FL 34114, USA.