Technicians are consistently described as professional, knowledgeable, and polite, providing excellent customer service.
Response Time
Customers appreciate the quick response times, often receiving same-day service for urgent plumbing issues.
Quality of Work
Most reviews highlight the high quality of work performed by technicians, with many customers expressing satisfaction with the repairs and installations.
Pricing Concerns
Some customers expressed concerns about pricing being high or feeling that charges were excessive for certain services.
HM
Hilarry Miles
5 days ago
5.0
Technician Wilson was extremely helpful and polite, knowledgeable and professional. Quick service from Aztec from the time we called until arrival. Will be our new go to for plumbing needs at all our properties!
JG
Jodie Giancaterino
Dec 29, 2025
5.0
I have an unknown leak and when the leak detecting company turned off my water supply line it would not go back on. Quinton arrived within a couple of hours of my call to Aztec. He had the shutoff valve replaced in no time. Quinton was very knowledgeable, efficient, courteous, and neat.
MS
Matthew Scout
Dec 28, 2025
1.0
WILL NOT USE AGAIN!
They sent the most incompetent plumber imaginable—and on top of that, the guy was a scammer. He walks in and, without any analysis whatsoever, immediately tells us we need a new garbage disposal. Then he claims that replacing it with the same model will cost $600. $600!!
So I drive to Home Depot myself and buy a new disposal. I even send him a picture before leaving the store, and he confirms it’s the right replacement. Meanwhile, while I’m gone, he tries to sell my wife a used and dented unit he had sitting in his van. Seriously, WTH?
He installs the one I bought and is almost finished when he suddenly realizes he never checked whether it came with an electrical cord. It didn’t. So back to Home Depot I go to get the attachment kit. On my way there, he calls to tell me not to buy it because he “doesn’t know how to connect it.” Unbelievable.
So I buy a different disposal instead. Now he’s insisting I need a model with the exact same top so he can connect the ring to the sink—even though garbage disposals are universal fit. But apparently this was a huge ordeal for him.
I get home, show him the second disposal, and he’s panicking again about whether the top will connect. Then he says that if it doesn’t, he’ll have to charge an additional fee. Keep in mind: the price he quoted was to “replace a garbage disposal,” all-inclusive, no strings attached. By this point I had already called his manager, who confirmed there should be no extra fees and had no idea why the plumber tried to charge us $600 for the first unit—or why he tried to sell us a used, dented one.
It took him maybe three minutes to attach the second disposal. But the entire time he kept saying he wasn’t sure it would hold because “the rings didn’t match,” and then—this is the best part—he advised us not to put food down the garbage disposal because it might leak or fall off. Yes, the brand‑new disposal he just charged nearly $300 to install.
Absolutely ridiculous. I expected a follow‑up from the manager, an apology, maybe even a partial refund. Instead? Nothing.
Do not use this company.
KP
Keith Polewaski
Dec 27, 2025
5.0
We love Aztec plumbing, they hire knowledgeable and professional employees very reliable respectful and polite! Wilson showed up on Christmas eve in 45 minutes after my call..for a major sewer problem! Now that's customer service 👌! FYI they also did a complete repipe in my home! Great job Aztec! You will always have my business!
BO
Brian O'Connell
Dec 22, 2025
5.0
We had our hot water heater start leaking late on a Saturday night. First thing Sunday morning, Nate was already here walking us through the options and had a new unit installed right away.
The whole process was smooth, clear, and stress-free. Nate was professional, knowledgeable, and easy to work with, and the pricing and options were explained upfront with no pressure.
Really appreciate the fast response and solid work… especially on a weekend. Highly recommend Aztec Plumbing and Drain.
Frequently Asked Questions About Aztec Plumbing, Inc
What services does Aztec Plumbing, Inc offer?
Aztec Plumbing, Inc is a plumbing service provider established in 1991 in Naples, FL.
Where is Aztec Plumbing, Inc located?
Aztec Plumbing, Inc is located at 5700 Taylor Rd #A-3, Naples, FL 34109, USA.
What are the business hours for Aztec Plumbing, Inc?
Aztec Plumbing, Inc is open 24 hours a day, 7 days a week.
How can I contact Aztec Plumbing, Inc?
You can contact Aztec Plumbing, Inc via phone at +1 239-309-1373 or email at aztecplumbingfl@gmail.com.
Does Aztec Plumbing, Inc have a website where I can learn more?
Yes, their website is https://www.aztecplumbing.net/service-area/naples-fl/?utm_source=google&utm_medium=gmb&utm_campaign=GMBListing-Naples-FL.
Are there any automotive repair shops near Aztec Plumbing, Inc?
Yes, nearby automotive repair shops include The Golden Wrench Auto Repair, Quarry Motors, Perkins Automotive, and Perfection Body Shop and Auto Repair.
What nearby stores can I visit for home goods and furniture around Aztec Plumbing, Inc?
You can visit Budget Blinds, Furnish N Save, The Closet Company, Corinto Decor, and Ofex Office Furniture Exchange for home goods and furniture nearby.
Are there other contractors or professional services close to Aztec Plumbing, Inc?
Yes, nearby contractors and professional services include Contemporary Closets Of Naples, Booska Movers, Knauf-Koenig Group LLC, United Plastering, Mediterranean Marble, and Bba Development.
Can I rent trucks near Aztec Plumbing, Inc?
Yes, U-Haul Neighborhood Dealer offers truck rentals near Aztec Plumbing, Inc.
How does the proximity to these nearby places benefit customers of Aztec Plumbing, Inc?
Customers can conveniently access automotive repair, home goods, furniture stores, truck rentals, and contractor services near Aztec Plumbing, Inc, making it easier to coordinate related errands or services before or after plumbing visits.