Conditioned Air Naples

Reviews

• BI

  Bill Iovino

  3 days ago
  1.0
  Very poor service. Made 2 appointments with them, stayed home from golf and a party and they did not show up or even call to say they were not coming. I called and asked to talk with a supervisor and they said " I will put in a request" and no one called me back. I went to another company.
• LM

  Liam McGrath

  5 days ago
  1.0
  Wouldn’t use this firm. They are parts replacement junkies and they offer their services at twice the market rate. They quoted full replacement of the blower and capacitor at $1,700, telling us not to try to turn the HVAC unit back on. An alternate vendor quoted $900 and when they arrived, they found no issues with the HVAC unit other than the need for a new filter. Clearly these people cannot be trusted. Proceed with extreme caution!
• MK

  Mary King

  Apr 3, 2026
  5.0
  We have two air-conditioning units, called a split unit. The smaller unit cools only the guest house. However, it has a temperamental thermostat and we could never regulate the temperature properly. After having 14 different technicians, trying to fix the problem over the last six years, I discussed this with Leslie and he solved the issue in just a few minutes. I hope Conditioned Air appreciates the value of their employee: Leslie Marston
• CB

  Cynthia barham

  Mar 31, 2026
  5.0
  I just had my air-conditioning system serviced for the first time as I’m a new owner here in Naples. Jacob was my technician who did a fantastic job & explained what he did. He was also very polite and eager to do a great job. I will request him in the future and I compliment you on his work.
• RM

  robert minyard

  Mar 31, 2026
  1.0
  I had a slight leak in my ceiling and thought it may be due to the AC units in my attic. I have a Maintenance Agreement under which they do a full maintenance every 6 months. I had one just two months before the leak. They sent someone who examined everything and concluded it was nothing to do with my AC system. They charged me for the visit, A few days later the slight leak got much worse and I had to bucket under the leak to catch the water. Since Conditioned Air had just concluded it had nothing to do with my AC system, I called a handyman who checked everything and found that the AC condensate drain lines were plugged and the water from the AC units was backed up and caused the leak. He flushed the lines which apparently Conditioned Air hadn't done. I called Conditioned Air and a manager came out and said they were not going to cover the damages caused by the leak or reimburse the fees for the misdiagnosed service fee. The total claim was about $800. They told me to file an insurance claim with my carrier but I have a $2000 deductible, It took 5 months and several calls to get to the point where they denied my claim. Their service department was not customer friendly. I won't use them anymore.

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